Assistant Director, Athletic Ticketing

Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time.

To ensure full consideration applications must be received by 11:59pm (MT) on 07/31/2026.

Position Summary:

The Assistant Director Athletic Ticketing is a part of the overall campus ticketing office which falls under the oversight of the Finance &Administration Division. This position is unique in that it functions in partas a member of the Athletics sales and marketing team. Responsibilities forthis position include:

A. Manages the Nottingham and Bank of Colorado Arena at Butler Hancock Ticket Offices including hiring training and supervising Ticket Office staff for ticketed athletic events.
B. Works with Athletics staff in the promotion marketing and delivery of special ticket promotions and general customer sales.
C. Maintains patron databases for Football Mens and Womens Basketball Volleyball Wrestling and other athletic events and activities as needed.
D. Creates revises and maintains reports drawn from all ticketing sources including on-line phone walk-up comped and group sales.
E. Assists in the overall management of the Campus Commons Ticket Office and helps to cover Performing and Visual (PVA) and /or Student Life events as needed.

Job Duties:

1-Ticket Office Management: Manage Ticket Office locations for all ticketed athletic events including the hiring training and supervising of student ticket agents. Provide event season and other specified custom reports to appropriate constituents. Coordinate with facility personnel for the preparation of and training for game day gate staff. (30% Essential)
2-Coordination and Communication: Serve as the direct ticket office connection to the Athletic many respects this position will function as part of the Athletics marketing and sales team regularly attending Athletics staff meetings. Lead athletics in the use Audience View Business Intelligence for the effective reach to current and potential patrons. Customize and distribute regularly scheduled and spontaneous reports as needed to Athletic administration. Provide budget reports to Executive Director of Campus Services relating to income generated by ticket sales. (30% Essential)
3-Customer Service: Implementation of operating practices to ensure the delivery of quality customer service to the campus community and the public through effective communication with students faculty staff visitors and guests and responding in a timely manner to customer concerns and problems. Communicate and if necessary disburse tickets to opponents constituency. Also responsible for developing positive customer and public relations with the campus community and external constituent groups. (20% Essential)
4-Personnel Management: Provide effective management and supervision of student ticketing agents. Development and implementation of student employee training to enhance workplace skills in support of quality customer service and the effective delivery of the ticketing program. (20% Essential)

Minimum Qualifications:

Bachelors degree required.

One (1) year working in ticketing or event management. Minimum experience required. Experience in student employee supervision and inworking with staff of diverse backgrounds. Demonstrated written and verbalcommunications skills; knowledge of Microsoft office systems.

Benefits:
Benefits available include health dental vision life and long-term disability insurance as well as a selection of several defined contribution retirement plans for all full-time positions. Employees at UNC receive sick leave and other leave options may be available based on position. Full-time employees are eligible to receive tuition waiver benefits as well as dependents and spouses ofUNCEmployees who are employed at 0.5FTEor above are eligible for undergraduate dependent tuition grants of up to 50%. These tuition grants will cover in-state tuition charges. Further requirements may exist. Other benefits may be available based on position.

About UNC
The University of Northern Colorado is a public doctoral/research institution located in Greeley Colorado. UNCs commitment to education began in 1889 and continues to be a transformational force for our students. Recognizedas a top university for socialmobilityUNC isproud tobeaHispanicServing Institutionandto serve more than44% ofourundergraduateswhoarethefirst in theirfamily to attend is also committed to providing our faculty and staff with the support they need to succeed as professionals educators and in life. Please visit UNCs Career Hubto learn more about UNCs strategic plan school programs and employee benefits. Go Bears!

EEO Statement
The University of Northern Colorado offers an educational and workingenvironment that provides equal opportunity to all members of the accordance with federal and state law UNC prohibits unlawfuldiscrimination including harassment based on race color national originreligion age sex sexual orientation pregnancy disability geneticinformation and/or veteran status. UNC also prohibits discrimination based ongender identity and gender expression. Retaliation against persons who opposea discriminatory practice file a charge of discrimination or testify forassist in or participate in an investigative proceeding relating todiscrimination is prohibited. Constitutionally protected expression will not beconsidered discrimination or harassment under this policy. It is theresponsibility of all departments employees and students to ensure UNCscompliance with this policy.

ADA Accommodations
The University of Northern Colorado is committedto providing reasonable accommodation to individuals with disabilities. If yourequire reasonable accommodation in completing this application interviewingor otherwise participating in the employee selection process please directyour inquiries to or

Background Check
Satisfactory completion of a background check educational check and authorization to work in the United States is required after a conditional offer of employment has been made. The successful candidate must submit original transcripts within one (1) month of hire.

This position is contingent on funding from the Colorado State Legislature approval by the Board of Trustees and subject to the policies and regulations of the University of Northern Colorado.

Clery Act
In compliance with the Clery Act the most recent University of Northern Colorado Annual Campus Security and Fire Safety Report is available online. A paper copy can be requested at the UNC Police Department. This report contains crime statistics and policy statements related to safety conduct processes and Title IX investigations.

Required Experience:

Director