Assistant Deli Manager

Position Summary

The Assistant Deli Manager supports the Deli Manager in overseeing daily department operations ensuring high-quality food preparation excellent customer service and compliance with food safety standards. This role helps drive sales manage team performance and maintain an efficient and well-executed deli operation.

Key Responsibilities Department Operations & Execution

• Assist in managing daily deli operations including food preparation cooking slicing packaging and merchandising
• Ensure all products meet company standards for quality freshness and presentation
• Execute production planning to meet customer demand while minimizing shrink
• Maintain proper rotation (FIFO) labeling and dating of all products
• Ensure displays are fully stocked clean and attractive

Leadership & Team Support

• Supervise train and coach deli clerks and food service team members
• Provide direction during shifts to maintain productivity and service levels
• Assist with scheduling and labor planning based on department needs
• Promote a positive safety-first and customer-focused team culture

Customer Service

• Deliver exceptional customer service and actively engage with customers
• Assist customers with product selections special orders and service requests
• Resolve customer concerns promptly and professionally
• Ensure a clean welcoming and service-driven department

Food Safety & Compliance

• Ensure strict adherence to all food safety sanitation and health regulations
• Maintain compliance with company policies procedures and audit standards
• Monitor temperatures equipment cleanliness and food handling practices
• Ensure proper use and maintenance of deli equipment

Inventory & Financial Performance

• Assist with ordering receiving and inventory management processes
• Help control shrink waste and food cost through proper planning and execution
• Support achieving department sales margin and labor targets
• Monitor in-stock conditions and coordinate with vendors as needed

Qualifications

• Previous experience in deli food service or retail preferred
• Leadership or supervisory experience preferred
• Knowledge of food safety and sanitation standards
• Strong communication and customer service skills
• Ability to work in a fast-paced food production environment
• Flexible availability including nights weekends and holidays

Physical Requirements

• Ability to stand for extended periods
• Frequent lifting of up to 50 lbs
• Repetitive tasks such as slicing cooking and stocking
• Ability to work in hot and cold environments (kitchen and refrigerated areas)