Assistant Community Manager
Job Summary
We are looking for a proactive and customer-focused professional for a beautiful property in Vista California. The ACM help support daily community operations strengthen resident and customer relationships and contribute to a positive well-organized property experience. This role works closely with leadership and onsite teams to assist with leasing service coordination communication and administrative tasks that support a high-quality community environment. Bilingual preferred.
- Support the day-to-day operations of the community and assist in maintaining a welcoming professional environment.
- Help respond to resident customer and vendor inquiries in a timely and courteous manner.
- Assist with leasing activities including touring prospective residents preparing paperwork and following up on leads.
- Support resident retention efforts through strong communication service follow-up and issue resolution.
- Coordinate with maintenance and other internal teams to help ensure resident concerns are addressed efficiently.
- Assist with rent collection efforts account reviews notices and related administrative processes as needed.
- Prepare reports update records and maintain accurate documentation for community operations.
- Support marketing initiatives outreach efforts and community events that enhance the resident experience.
- Help ensure compliance with company policies fair housing requirements and applicable regulations.
- Take on additional duties and special projects as assigned to support overall community success.
- Strong communication and interpersonal skills with a service-oriented mindset.
- Ability to stay organized manage multiple priorities and follow through on tasks.
- Comfort working in a fast-paced environment and handling resident interactions professionally.
- Basic proficiency with computers property management systems and standard business software.
- Attention to detail and a commitment to accurate recordkeeping and documentation.
- Ability to work collaboratively with team members vendors and residents.
- Problem-solving skills and a proactive approach to supporting community needs.
- Experience in property management multifamily housing leasing hospitality customer service or a related field.
- Familiarity with resident relations leasing processes and administrative support responsibilities.
- Knowledge of fair housing guidelines and customer service best practices.
- Residents and prospects receive prompt professional and helpful service.
- Community operations run smoothly with accurate administration and consistent follow-up.
- Leasing and retention efforts are supported through clear communication and attention to detail.
- The team benefits from dependable support and a collaborative approach to problem-solving.
This is an opportunity to contribute to a team-oriented environment where your communication skills organization and customer service mindset can make a meaningful impact. If you enjoy helping people solving problems and supporting a vibrant community we encourage you to apply.
ModernHR/Regent West are equal opportunity employers and we are committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.
Required Experience:
IC
About Company
ModernHR is leading Professional Employer Organization in California, Providing HR Consultation, HR Outsourcing Services for small & medium business.