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Assistant Chief Investigator

State Of Maryland


Job Location:

Baltimore, MD - USA

Yearly Salary: USD 76608 - 120814
Posted: 17 September 2026 (4 days ago)
Application Deadline: 15 December 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

The Maryland InsuranceAdministration (MIA) is an independent State agency that regulates Marylands$46 billion insurance industry and protects consumers by monitoring andenforcing insurers and insurance professionals compliance with members are subject matter experts who serve as a resource forlawmakers consumers and other public and private entities.

The MIA is charged with abroad range of responsibilities including the licensure of insurance carriersand insurance producers (brokers/agents) operating in Maryland the conduct offinancial examinations of companies to monitor financial solvency and thereview and approval of rates and contract forms. The MIA investigates reportsof consumer fraud and consumer complaints about life health automobilehomeowners and/or property insurance. Insurance carriers are subject tomarket conduct examinations and other actions to monitor compliance withMaryland law.The MIA also hasa unit dedicated to consumer education and outreach which participates inhundreds of events and reaches thousands of individual consumers annually.


This is a Management Service position that serves at the pleasure of the Appointing Authority.

GRADE
MIA0018
LOCATION OF POSITION
Baltimore City or Hybrid (between office and telework)
POSITION DUTIES
Assists with the management of the operation of the Property and Casualty Complaint Unit by supervising a team of investigators to (1) ensure timely and proper resolution of consumer complaints and (2) determine whether violations of the insurance code and regulations have occurred. Completely reviews all files of the investigators before they can be closed to determine whether the files were properly handled by the investigators whether all issues raised can be resolved and whether correct determinations have been reached by the investigator on the file. Reviews all correspondence of the investigators for content spelling and grammar. Assists in resolution of problems. Speaks with consumers and insurers as needed. Prepares and presents files in conference for discussion of proposed determinations future handling and potential referral to other divisions sections or units within the MIA.
MINIMUM QUALIFICATIONS

Education:Bachelors degree from an accreditedcollege or university in Insurance Business or related fields.

Experience:Five years experience in the Propertyand Casualty insurance industry as an investigator adjuster underwriter oragent.

Note:

experience inthe property and casualty insurance industry as an investigator adjusterunderwriter or agent may be substituted for the minimumqualifications.

2. Possession of J.D. degreeand fouryears ofexperience in the property and casualty insurance industry as aninvestigator adjuster underwriter or agent may be substituted for the minimumqualifications.

BENEFITS
FURTHER INSTRUCTIONS

Please contact: for additional informationconcerning this recruitment. Online applications are strongly preferred. Forimmediate consideration: upload one (1) WORD or PDF file that includes yourcombined cover letter and resume to the Resume tab.

If you are unable to applyonline you may submit an application packet by mail. Your submission must bereceived by close of business on the closing date for the will not be accepted.

Complete applicationpackets may be mailed to:

Maryland InsuranceAdministration

Human Resources -Recruitment #: 26-

St. Paul Place Suite 2700

Baltimore MD 21202

TTY Users: call viaMaryland Relay

We thank our Veterans fortheir service to our country and encourage them to apply.

As an equal opportunityemployer Maryland is committed to recruiting retaining and promoting employeeswho are reflective of the States diversity.


Required Experience:

Chief


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Open Maryland

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