Assistant Business Development Manager

Coggins Call Center Assistant Business Development Manager

Compensation:$40000-$70000 per year(Base Salary Performance Commission)

Are you a high-performing automotive BDC professional whos ready to step into a leadership role Coggins Auto Group is looking for anAssistant Business Development Managerto help lead our growing Call Center alongside our BDC Manager.

This is a performance-based position where your success is tied to bothyour individual production and the overall success of the department.Youll play a key role in helping the team hit sales appointment customer satisfaction and service growth goals while continuing to produce at a high level yourself.

If youre competitive process-driven love coaching others and thrive in a fast-paced environment we want to meet you.

What Youll Do

• Work alongside the Business Development Manager to drive department performance and achieve monthly sales goals
• Continue handling your own internet and phone leads while serving as a leader within the department
• Assist with coaching training and developing BDC Representatives to improve appointment-setting and customer engagement
• Provide support with objection handling phone skills and customer communication
• Monitor lead follow-up appointment quality CRM activity and customer satisfaction
• Help ensure department processes and manufacturer standards are consistently followed
• Track key performance metrics and identify opportunities for improvement
• Support dealership sales growth through effective internet phone text and email communication
• Drive service business by managing customer databases recall campaigns maintenance reminders service-due lists and customer retention initiatives
• Help execute outbound sales and service campaigns through calls texts and emails
• Lead by example with professionalism urgency and accountability

What Were Looking For

• Previousautomotive BDC experience requiredOR significant call center/appointment-setting experience
• Proven ability to meet or exceed sales and appointment goals
• Strong leadership qualities with a desire to coach and motivate others
• Exceptional verbal and written communication skills
• Highly organized and detail-oriented
• Process-driven with excellent time management
• Comfortable working in a fast-paced goal-oriented environment
• Proficient with CRM systems Microsoft Excel and other dealership technology
• Positive attitude strong work ethic and a team-first mentality

Compensation

This position offers acompetitive base salary plus performance-based commission rewarding both:

• Your individual production and performance
• Overall department success and key performance metrics

Expected annual earnings: $40000-$70000

Benefits

• Health Dental & Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Employee Vehicle Purchase Program
• Ongoing Training & Career Development
• Advancement Opportunities within Coggins Auto Group

Join a Team That Drives Results

At Coggins Auto Group our Business Development Center is more than a call center its the engine that drives customer relationships sales opportunities and long-term retention. If youre ready to grow as a leader while continuing to produce at a high level wed love to hear from you.

Apply today and help lead the future of the Coggins Auto Group.