Assistant Bureau Chief

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

The Department of Economic Security Division of Benefits and Medical Eligibility (DBME) is seeking an experienced and highly motivated individual to join our team as Assistant Bureau Chief. This position will report directly to the Bureau Chief and will work independently on sensitive high level and critical related issues and will provide recommendations based on the addition to supervising anywhere between 5 to 10 direct reports. Provide written and verbal guidance and recommendations to the Administrations leadership and will have the authority to facilitate and attend internal and external meetings and speak take action and provide direction on behalf of the Bureau Chief. Oversee various middle to large-sized projects responsible for researching and developing reports conducting call center visits developing and maintaining the expertise of our three addition to working closely with the Metro Program Managers to help develop them in their current roles.

This position is available for remote work on a full-time basis within Arizona (including virtual office arrangements).

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Maintains a confidential direct working relationship with the Bureau Chief which includes having full decision-making authority and the ability to speak take action and provide direction on behalf of him/her.
• Supervising 5 to 10 direct reports.
• Facilitate and/or represents the Bureau Chief at internal and external meetings and accurately report back the information received in the meeting.
• Research develops and maintains various reports conducts call center visits and assists with monitoring the programs timeliness quality and interview durations for Administration.
• Oversee various middle to large-sized program related projects interview participants gather information monitor track and meet assigned deadlines.
• Consolidates researched information needed and uses a customer-centric approach to prepare verbal and written communication to internal and external customers.
• Develop and maintain expertise in the Division of Benefits and Medical Eligibilitys three programs: Nutrition Assistance Medical Assistance and Cash Assistance.

Knowledge in:

• Federal and State laws rules and regulations
• Excellent understanding of local state and federal programs and resources including legislation
• Gathering and analyzing data summarizing and report preparation/design
  

Skills in:

• Performing detailed analysis and making recommendations
• Organization and leadership skills
• Strong public relations and the ability to establish and maintain effective working relationships
  

Ability to:

• Prioritize multiple work assignments multi-task and able to meet deadlines
• Effectively represent the Division professionally with internal and external constituents
• Write and prepare a plan for action based on the information provided produce clear and concise documents and reports
• Review and evaluate program activities analytically and develop effective work plans and methods for improvement

The ideal candidate for this position will have:

• Associates degree and one year of Family Assistance experience.
• Or a combination of high school diploma/GED skills and experience appropriate to the assignment as an Assistant Bureau Chief.

• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements.
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agencys ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• High School Diploma or GED.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical dental life and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Jennifer Honhoinewa at .

The State of Arizona is an Quial Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting . Requests should be made as early as possible to allow time to arrange the accommodation.