Assistant Branch Manager- Syracuse, NY
Job Location:
Syracuse, NY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
WHO WE ARE
Were in the business of people helping people and you can help us make an impact on our members lives and in your community. Whether its helping a member make a transaction buy their first home or improve their financial wellness one step at a time you have an impact on their lives just by working here no matter what your position may be.
Work with us and be part of something bigger than banking.
In exchange for your time and talents we offer generous benefits including:
- Retirement benefits - pension plan and 401(k) with employer match
- Excellent health benefits - medical dental vision and supplemental coverage
- Flexible Paid Time Off (PTO) Volunteer Time Off (VTO) and Wellness Time Off (WTO)
- 10 paid holidays per year
- Lifestyle Spending Account stipend for wellness caregiving or personal expenses such as student loan repayment and tuition reimbursement
- Employee recognition program and more
At Visions we do and will continue to treat all of our employees fairly and with complete respect and we strive to celebrate the diversity of our employees.
ABOUT THE POSITION
Position Title: Assistant Branch Manager
Position Overview: As an Assistant Branch Manager you play a key role in supporting branch performance leading day-to-day operations and helping deliver an exceptional member experience. You will partner with the Branch Manager to drive service and sales goals coach and develop team members and help ensure branch operations run smoothly efficiently and in alignment with organizational standards. This role also supports branch growth through community involvement relationship building and a strong commitment to member service.
Compensation Range: $65000 /yr. - $90000/yr. *Hiring rates may be dependent on a number of factors including years of directly related work experience education geographic location or special skills*
Schedule & Location: Full-Time. Typical shifts include Monday through Friday 8:30AM to 5:30PM with rotating Saturday shifts 8:30AM to 12:30PM. This position is based on-site at our Syracuse Branches position will provide coverage at all of our Central NY branches.
What Youll Do
- Support the Branch Manager in leading branch operations and achieving service sales and operational goals.
- Coach mentor and develop team members to strengthen performance engagement and career growth.
- Help create a positive member experience by reducing wait times resolving concerns and ensuring high-quality service.
- Identify opportunities to recommend products and services that align with members financial needs.
- Support community outreach and business development efforts that help grow branch relationships and visibility.
- Ensure branch activities follow applicable policies procedures security expectations and regulatory requirements.
- Maintain required licensing and certifications including NMLS registration notary requirements and support for signature guarantee services as applicable.
- Provide back-up support across branch functions and respond effectively to changing priorities and business needs.
- Demonstrate a commitment to diversity equity inclusion and belonging through inclusive behaviors and continuous development.
What Success Looks Like:
- Builds a branch environment where members feel valued and employees feel supported.
- Drives strong service and sales performance through coaching accountability and teamwork.
- Creates operational consistency while adapting to changing member and branch needs.
- Strengthens branch presence through community involvement and relationship building.
WHAT WERE LOOKING FOR
Minimum Qualifications:
- Bachelors degree and 1-3 years of relevant experience or 4-6 years of relevant experience in place of a degree.
- Ability to learn and perform all functions within a branch environment.
- Ability to obtain a notary license within 1 year of accepting the role.
- Strong communication organization member service and problem-solving skills.
- Proficiency with Microsoft Office and standard office technology.
Preferred Qualifications:
- Previous leadership or management experience.
- Bi Lingual Preferred - Spanish or Vietnamese
- Financial services retail banking or credit union experience.
At this time Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position.
MISSION AND VALUES
Our mission is to MAKE VISIONS MATTER.
- To our members we will provide value and relevance.
- To our employees we will be a premier organization and provide opportunities for career advancement.
- To our community we will be a leader and provide a positive impact.
At Visions were an organization with Integrity that builds Community provides exceptional Service to all and continually strives to earn your Trust.
We make Visions matter. You can too. #ClaimYourSeat
LEARN MORE
Click a link to learn about:
If you have any questions please contact the Talent Team directly at 800.242.2120 ext. 10501 or by emailing us at .
Required Experience:
Manager
About Company
We're a not-for-profit financial cooperative, owned by our members – over 240,000 people just like you! That means, instead of driving up profits for stakeholders, we aim to give back to our members and improve our communities.
