Assistant Bakery Manager

Job Summary
The Assistant Bakery Manager supports the Bakery Manager in overseeing the day-to-day operations of the bakery department. This role helps drive sales ensures exceptional customer service maintains product quality and food safety standards and assists with leading and developing bakery associates. The Assistant Bakery Manager assumes department leadership responsibilities in the Bakery Managers absence.

Key Responsibilities

Department Operations

• Assist in managing daily bakery department operations.
• Ensure product availability freshness quality and presentation standards are maintained.
• Monitor production schedules to meet customer demand while minimizing shrink.
• Maintain department cleanliness organization and compliance with company standards.
• Support inventory management ordering receiving and merchandising activities.

Customer Service

• Deliver outstanding customer service and create a positive shopping experience.
• Address customer questions concerns and special-order requests promptly and professionally.
• Promote bakery products through suggestive selling and merchandising initiatives.

Leadership & Team Development

• Assist with training coaching and developing bakery associates.
• Help ensure proper staffing and workflow throughout the department.
• Promote a positive productive and inclusive work environment.
• Support performance management and accountability initiatives.

Food Safety & Compliance

• Ensure compliance with all food safety sanitation health and safety regulations.
• Follow company policies procedures and operational standards.
• Maintain accurate records related to food safety and department operations.

Financial Performance

• Assist in achieving department sales labor and profitability goals.
• Monitor shrink waste and inventory levels to maximize department performance.
• Support promotional and seasonal merchandising programs.

Qualifications

• Previous bakery food service retail or grocery experience required.
• Prior supervisory or leadership experience preferred.
• Knowledge of bakery products production processes and food safety practices.
• Strong communication customer service and organizational skills.
• Ability to work a flexible schedule including evenings weekends and holidays.

Physical Requirements

• Frequently lift and carry up to 50 pounds.
• Stand walk bend reach and perform repetitive motions for extended periods.
• Work in varying temperature environments including refrigerated and freezer areas.

Reporting Relationship

• Reports to: Bakery Manager
• Direct Reports: Bakery Associates (as assigned)