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Assistant Automotive Service Manager
Job Location:
Job Location:
Pensacola, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
22 August 2026 (30+ days ago)
Posted:
Application Deadline:
19 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Us
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
We are looking to add a qualified ASSISTANTAUTOMOTIVESERVICE MANAGER to our team.
Responsibilities
- Must have Ford experience
- Work with Service Director to forecast goals and objectives for the department and ensure they are met
- Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction
- Maintain daily sales and production records as required by dealership management
- Develop and monitor budgets for the service department and keep dealership management informed of variances
- Ensure that the service department meets all customer satisfaction (CSI) and financial goals
- Establish and maintain good working relationships with customers to encourage repeat and referral business
- Handle customer complaints tactfully promptly and with concern for the customer
- Establish promotional service prices
- Ensure proper repair techniques are being used
- Schedule training as necessary for technicans and service advisors
- Stay up to date on product changes and new products
- Ensure that all necessary shop equipment is in proper and safe working condition
- Understand and comply with federal state and local regulations that affect service department operations such as hazardous waste disposal OSHA right-to-know etc
- Other duties may be assigned by management
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers co-workers and vendors
Qualifications
- Two or more years management experience in an automotive service department
- ADP Dealer Services Experience a plus
- Ability to work independently and be self-motivated
- A desire to work in a commission performance-based environment
- Great attitude with high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Ability to work well in a process driven environment
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
We offer:
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race color religion sex national origin age disability or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal state and local law.
Required Experience:
Manager
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
