Asset Manager

Were hiring an Asset Manager SecondinCommand (2IC) to support and back up the business across our growing multifamily portfolio. This is a management track roleideal for a Community Manager ready for the next big step. Youll be mentored expected to learn fast implement strong processes and controls and delegate and track work to completion. Growth role expected to be able to find inefficiencies come up with creative solutions and direct and run the onsite team.

Team Enablement & Delegation

• Delegate daily tasks to field teams and thirdparty vendors; track work to closure with clear SLAs.
• Support onboarding coaching and performance feedback for coordinators leasing and administrative staff.
• Analyze performance data across offshore and field teams; flag underperformance and risks early.

Operations & Portfolio Leadership

• Conduct regular asset and portfolio reviews to ensure brand standards safety and operational readiness.
• Coordinate operations maintenance workflows and vendor activities; establish checks and balances to prevent misses.
• Audit team workflows and recommend or implement efficiency improvements.

Resident/Tenant & Owner Relations

• Support escalations resolve service issues promptly and maintain professional empathetic communication.
• Partner with ownership and internal stakeholders to ensure service delivery aligns with expectations.

Financials & Analytics

• Assist with budgeting forecasting and variance analysis; monitor AR/AP AR trends and expense controls.
• Build and maintain Excel or Google Sheets trackers and dashboards (e.g. formulas PivotTables VLOOKUP/XLOOKUP) to monitor KPIs and work intake through completion.
• Prepare weekly and monthly performance reports with red/yellow/green status tracking.Prepare financial and AM reports weekly/montly for ownership stakeholders.

Compliance & Risk

• Uphold company policies.
• Maintain accurate logs reports and auditready documentation.
• Update SOP and documentation as and when needed

Process Improvement & Strategic Execution

• Lead the development and maintenance of standard operating procedures (SOPs) across departments ensuring processes are documented scalable and continuously improved.
• Map processes endtoend identify bottlenecks implement SOPs and checklists and measure results.
• Coordinate with US leadership to align metrics reporting and strategic objectives.
• Support execution of strategic initiatives and track accountability across teams.

Travel & Hours

• Travel to assigned markets as needed (regional day trips and periodic overnights).
• Work hours flex to business needs including occasional evenings or weekends for moveins emergencies or audits.

What Makes You a Great Fit (Qualifications) MustHaves

• 23 years in property management (multifamily or mixed portfolio); Community Manager experience strongly preferred.
• Strong learning mindset: quick learner adaptable and eager to grow under mentorship.
• Process and analyticsoriented; able to design controls organise workflows and follow through.
• Advanced Excel proficiency (formulas PivotTables dashboards).
• Solid understanding of accounting and budgeting fundamentals.
• Professional presence with clear concise written and verbal communication.
• Drivers licence reliable transportation and ability to travel routinely across Texas metros.
• Strong work ethic: proactive handson and willing to do the work required to deliver to lead a team and create buy-in from subordinates and partners.