Assessment & Taxation Technician 1

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

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Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

This recruitment will close when 150 applications are received OR until August 9 2026 whichever comes first. Please apply without delay as this announcement may close at any time.

The Multnomah County Division of Assessment Recording and Taxation (DART) is looking for Assessment and Taxation Technicians to join our Customer Relations Unit.

Currently we have one (1) position opening in the Property Tax and Ownership Team; however the eligible list established from this recruitment process may be used to fill upcoming vacancies located elsewhere within the Division of Assessment Recording and Taxation.

All Assessment and Taxation Technician 1 positions are expected to provide sincere and authentic customer service to the public and administrative support to the teams as follow:

• Answer inquiries from the public about processes with reference to Oregon Revised Statutes in person by phone and by email while maintaining a high standard of customer service

• Model professionalism adaptability and a positive supportive attitude while effectively collaborating with teammates and fulfilling individual responsibilities to contribute to the teams successful outcomes

• Accurately process and record official instruments by verifying compliance with all necessary legal standards including those defined in Oregon Revised Statutes

Specific duties and responsibilities include but are not limited to the following:

• Provide property tax (amounts and values) information including various types of programs available to taxpayers administered by both the State and County; respond to complex questions related to bonds levies and their implications on real and personal property tax accounts

• Provide general knowledge of Oregon Revised Statutes that govern the various services provided with the sections and department

• Provide general information for the Property Tax Appeal process; provide administrative support to the Property Values Appeal Board

• Process transfer of ownership; perform research when needed; update change of addresses.

• Create and maintain permanent index of recorded legal documents; scanningand recording them

• Respond to general inquiries related to marriage license and domestic partnership; issue licenses

• Process property tax payments; collect fees; receive payments; balance cash drawers

• Sort open and distribute mail; scan review for accuracy reconcile and post a high volume of non-cash payments

• Process ownership changes and deferral applications; assist with property tax foreclosure and garnishment; payment research as needed

• Prepare advance tax bills and calculate advance taxes for manufactured structures partition plats subdivisions and business personal property accounts which are closing or selling

Who We Are and What We Do:

DART is part of the Department of County Management (DCM). In the DCM the public service we carry out is essential to the operation of Multnomah County as a government as well as an employer. DART strives to ensure the stability and quality of life for our community by providing local government with the revenues necessary to fund essential services. We pride ourselves on providing reliable responsive personal service to the public and our co-workers. As a team we are committed to being good stewards of public resources while creating a safe and inclusive environment for employees customers and the communities we serve.

The primary role of DART staff members is to carry out the functions of the Assessors Office in a manner that is friendly respectful resourceful and willing in order to create an environment of safety trust and belonging for all.

To Qualify:

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications / Transferable Skills*:

• Equivalent to the completion of the twelfth grade

• Two years of experience servicing the public and/or providing customer service to include explaining established rules laws and regulations

• Data entry with high accuracy

• Experience in cash handling

• Background check: All finalists must pass a criminal records check

Preferred Qualifications/*Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience de-escalating customer concerns in-person email or over the phone

• Additional specialized experience including the application of laws policies and procedures is desirable

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

Application Packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application.

1. A completed online application

2. An uploaded resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer location dates of employment your title a brief summary of your responsibilities the number of employees under your supervision.

3. An uploaded cover letter that expands on your resume and details:

• Prior experience and how it may align with the minimum and preferred qualifications and

• Why are you interested in this position

Note: The application resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the To Qualify section of the job announcement. Please be thorough as these materials will be scored and determine your eligibility to advance in this recruitment process.

Internal Applicants: After you have submitted your application please check your Workday inbox and complete the Veterans Preference Questionnaire prior to the application deadline.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference for this recruitment. Review our veterans preference page for details about eligibility and how to apply. The recruiter as listed on the job announcement must receive all required documentation by the closing date of the recruitment.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications: We may do an additional preferred review phone screen and/or send out additional supplemental questions to identify those highest qualified.

• Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s) a hiring interview and/or additional testing to determine the best candidates for a position.

• Background check

• Professional reference checks

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Multnomah County offers an exceptional benefits package including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Equal Pay Law:

Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidates relevant experience education seniority training and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public Even During Disasters:

Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

Additional Information:

• This position is represented by Local 88 AFSCME and is eligible for overtime.

• The onsite work location is at the Multnomah Building 501 SE Hawthorne Blvd Portland OR 97214.

• This recruitment may be used to fill full-time part-time temporary limited duration and on-call positions.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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