Area Service Manager Chicago, IL 65K-75K
Chicago, IL - USA
Job Summary
Location: Chicago IL (On-site)
Compensation: $65000-$75000 base plus profit sharing and a revenue kicker bonus full benefits and 401(k) with company match and non-elective employer contribution
Employment: Full-time permanent (direct hire)
An established route-based service company is hiring an Area Service Manager to lead service operations and grow revenue across its local area. This is the principal service leadership role for the area: keeping customers satisfied renewing contracts and growing the business.
What Youll Own
- Lead a multi-tier service team (managers supervisors and route service representatives) including recruiting hiring coaching reviews and accountability
- Meet regularly with key customers to assess service levels uncover needs and drive corrective actions
- Retain and grow the customer base through relationship-building and contract renewals
- Hit area goals for budget customer retention revenue and profit growth and material control
- Help set area pricing and contract-term strategy by market segment
- Protect company resources including team material and fleet and step in operationally when routes need coverage
What Youll Bring
- Proven leadership of a large multi-tier service team including supervisors and front-line reps with full accountability up to terminations
- Direct recruiting interviewing and hiring experience
- Ownership of operational metrics: budget customer retention revenue/profit growth and/or material control
- Strong negotiation and customer-facing communication
- A valid drivers license with a clean driving record
- Willingness to work 48-52 hours per week with occasional Saturdays
Nice to Have
- Uniform linen or medical-laundry route-service background (strong leaders from logistics or field service such as FedEx-style operations also do well here)
- College degree
Note: this role requires passing a background check and a hair-follicle drug test (no THC).
If you are a hands-on service-operations leader who can build a team keep customers loyal and grow an area this is a high-ownership seat with real bonus upside.