Area Service Manager

Area Service Manager

We are hiring a Area Service Manager to lead a high-revenue multi-team field service operation in Atlanta one of our largest and fastest-growing markets ($2550M combined revenue).

This is a senior leadership role requiring strong business acumen P&L ownership and experience managing field service teams. This is an on-site Atlanta GA role.

HVAC experience is a plus but not required; we prioritize leadership depth and business skills above technical background.

Team Structure

• 5 Truck-Based Service Managers (each leading 920 field technicians)

• 2 Contract Business Managers overseeing large commercial accounts

• Administrative staff (Contract Specialist General Admin)

Key Responsibilities

• Lead TBSMs and CBMs; hold team to performance cadence and customer commitments

• Own branch P&L: forecasting KPIs financial metrics and strategic planning

• Engage directly with top-tier accounts and selectively with frontline technicians

• Negotiate contracts resolve escalations and drive problem-solving across the branch

Required Qualifications

• At least 5 years of experience in multi-team field service leadership with $7M revenue responsibility

• Hands-on P&L ownership and KPI-driven management experience

• Strong customer-facing skills: negotiation relationship management and escalation handling

• Experience in service industries where teams go out to customer sites

Preferred (Nice to Have)

• HVAC mechanical contracting or building automation experience especially in larger KPI-driven operations

• Background in adjacent service industries where teams deploy to customer sites: equipment manufacturing with field service divisions industrial/commercial electronics automotive service operations

• Experience in a corporate or multi-location environment with structured policies and procedures

• Familiarity with OSHA standards and field safety compliance

• Business degree or equivalent

Compensation & Logistics

• Bonus: 20% of base salary target tied to company region and branch performance

• 100% on-site in the Atlanta market; minimal overnight travel after onboarding