DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Dalwadi Hospitality Management LLC. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Area Manager Dalwadi Hospitality Management
Position Summary
The Area Manager is responsible for the overall operational performance financial success guest satisfaction and team leadership of multiple hotel properties within the Dalwadi Hospitality portfolio. This role partners closely with General Managers to ensure brand standards company policies and financial objectives are consistently achieved while fostering a culture of accountability service excellence and employee development.
The Area Manager serves as the primary liaison between hotel leadership and executive management providing strategic direction coaching and operational support across assigned properties.
Essential Responsibilities
Operations
Oversee the daily operations of multiple hotel properties.
Ensure compliance with brand standards company policies and safety procedures.
Conduct regular property visits inspections and operational audits.
Monitor guest satisfaction scores and implement action plans to improve performance.
Support General Managers in resolving operational challenges and guest concerns.
Ensure all departments operate efficiently while maintaining high service standards.
Leadership & Team Development
Recruit interview coach mentor and develop General Managers and leadership teams.
Conduct regular one on one meetings with property leadership.
Hold General Managers accountable for operational and financial performance.
Assist with succession planning and leadership development.
Partner with Human Resources on employee relations investigations disciplinary actions and performance management.
Promote a positive workplace culture focused on teamwork accountability and continuous improvement.
Financial Performance
Review financial statements labor reports and operating expenses.
Monitor payroll and labor costs to ensure budgets are achieved.
Analyze revenue trends and identify opportunities to increase profitability.
Assist General Managers in preparing annual budgets and forecasts.
Review purchasing practices and control operating expenses.
Ensure accurate inventory controls and cash handling procedures.
Sales & Revenue Management
Partner with Directors of Sales and General Managers to maximize revenue.
Review STR reports occupancy ADR and RevPAR performance.
Identify opportunities for market growth and business development.
Support hotel sales initiatives and community engagement efforts.
Participate in revenue strategy discussions when needed.
Human Resources
Ensure compliance with federal state and local employment laws.
Support recruiting efforts for management positions.
Oversee onboarding and leadership training.
Review turnover staffing levels and retention initiatives.
Ensure proper documentation of employee performance issues.
Partner with HR regarding benefits payroll concerns investigations and compliance.
Quality Assurance & Compliance
Prepare hotels for brand quality assurance inspections.
Conduct operational audits and follow up on deficiencies.
Ensure compliance with OSHA health department fire safety and risk management standards.
Verify completion of required brand and company training.
Ensure emergency procedures and crisis management plans are maintained.
Communication
Serve as the primary point of contact between assigned hotels and corporate leadership.
Provide regular operational updates to executive leadership.
Lead property visits regional meetings and leadership development sessions.
Foster collaboration between hotels and corporate departments.
Qualifications
Bachelors degree in Hospitality Management Business Administration or related field preferred.
Minimum of 5 years hotel management experience including multi property or senior leadership experience.
Previous General Manager experience required.
Strong knowledge of hotel operations financial management revenue management and guest service.
Experience with Marriott Hilton IHG Choice Wyndham or other major hotel brands preferred.
Strong understanding of HR practices labor management and employment compliance.
Excellent leadership coaching and communication skills.
Strong analytical and problem solving abilities.
Ability to prioritize multiple properties and projects simultaneously.
Valid drivers license with reliable transportation.
Ability to travel frequently between assigned hotels.
Preferred Systems Experience
Netchex
Hotel Effectiveness
Lighthouse
Quore
Brand property management systems
Microsoft Office Suite
Excel reporting and financial analysis
Physical Requirements
Ability to travel extensively between hotel properties.
Ability to stand and walk for extended periods during property visits.
Occasionally lift up to 25 pounds.
Ability to work evenings weekends and holidays when business needs require.
Performance Expectations
The Area Manager is expected to:
Achieve budgeted revenue and profitability goals.
Maintain high guest satisfaction and brand quality scores.
Develop strong General Managers and leadership teams.
Improve employee retention and engagement.
Ensure compliance with all company and brand standards.
Drive operational excellence and continuous improvement across all assigned hotels.
Description of Pay and Benefits: Starting salary of $75000 annually based on experience and qualifications. Paid Time Off (PTO) in accordance with Dalwadi Hospitality Management policy. Medical insurance available for eligible employees. Opportunities for professional growth and advancement within a growing hospitality management company.
This company is an equal opportunity employer.
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