ARC Service Analyst

Hi were HUB. We are amongst the nations largest insurance brokerages advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.

Do you love to help train and support your teammates Are you good at problem solving and enjoy researching issues to find the answer We are currently hiring a Service Analyst for the Accounting Resource Center (ARC).

ARC is the Accounting Help Desk for the Hub Financial Center (HFC) the centralized accounting team for HUB International.

What youll do:

Respond to emails from Operations requesting assistance with Accounting related questions or issues

Research what went wrong

Determine assistance needed and follow the path to resolution

Follow up to make sure end-result is obtained

Work with the Accounting units to ensure that requests are completed

Assure that fields are completed correctly and timely in the ARC ticketing system

Duties as otherwise assigned

What you bring to our team:

High School Diploma Required

Minimum 2 years of experience with Property Casualty insurance accounting or Property Casualty Insurance Account Manager experience including agency bill invoicing

Ability to quickly learn new systems and workflows

Has excellent verbal and written communication skills

Has a strong belief that client service is the top priority

Understand that teaching someone how to find the answers is more important than just providing the answer

Strong analytical skills and enjoy research

Possess a good eye for detail

Are able to work independently and provide results

Whats in it for you

A leadership team focused on caring for and developing our team

Competitive compensation

Customizable flexible benefits & Retirement matching program

Generous PTO package vacation holiday sick and personal time off

Growth potential - HUB is constantly growing and so can your career!

Ongoing personal and professional development opportunities

Comprehensive wellness programs

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $25.00 - $37.00 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

Disclaimer: By applying to this job and providing your mobile number you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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