Appointment Setter

A U.S.-based construction and home improvement company is looking for highly motivated and results-driven Cold Calling Agents to support its sales pipeline by generating qualified leads and setting appointments for the sales team.

This role is ideal for someone who is confident on the phone goal-oriented and comfortable working in a fast-paced outbound calling environment. The successful candidate will be responsible for making high-volume outbound calls qualifying homeowner interest and helping drive consistent appointment flow for the business.

• Conduct high-volume outbound calls to homeowners in English-speaking markets.
• Follow provided scripts to professionally introduce home improvement and construction services.
• Qualify leads based on set criteria homeowner interest and project needs.
• Schedule qualified appointments for the sales team.
• Maintain accurate and detailed call logs notes outcomes and lead updates.
• Meet or exceed daily and weekly performance targets.
• Maintain professional call quality and follow calling guidelines.
• Handle rejection professionally and stay consistent with outbound activity goals.
• Communicate appointment details clearly and accurately to the sales team.

• Philippines-based and able to work fully remote.
• Strong spoken and written English communication skills.
• Previous experience in cold calling telemarketing appointment setting or customer service preferred.
• Comfortable making 160250 outbound calls per day.
• Ability to consistently set 23 qualified appointments per day.
• Goal-oriented self-motivated and resilient when handling rejection.
• Ability to work full-time during Los Angeles/Pacific Time business hours.
• Reliable internet connection and a quiet work environment.
• Strong attention to detail when updating call notes lead records and appointment information.

• Experience calling for construction home improvement renovation or service-based companies.
• Appointment-setting experience for U.S.-based sales teams.
• Familiarity with CRM systems dialers or call-tracking tools.
• Prior experience working with performance-based KPIs.
• Experience handling homeowners or residential service leads.