Appointment Setter Inside Sales Representative
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Job Summary
Location: Albuquerque NM
Company: Epex Home / SolarWorks Energy
Job Type: Full-Time
About Us
Epex Home and SolarWorks Energy are growing home improvement and energy companies based in Albuquerque New Mexico. We help homeowners improve their homes through solar energy systems roofing battery storage stucco and replacement windows.
Position Summary
We are seeking a motivated resilient and goal-oriented Appointment Setter to generate qualified appointments for our sales team. This is a high-activity sales role focused on outbound phone calls text messages and follow-up communication with new leads past customers stale proposals event leads and online inquiries.
Responsibilities
- Make a high volume of outbound calls every day.
- Follow up on internet leads event leads referrals and inbound inquiries.
- Contact existing customers to educate them about additional services.
- Follow up on stale proposals and previously quoted projects.
- Identify opportunities for solar roofing battery storage stucco and window projects.
- Schedule qualified appointments for the sales team.
- Send text messages emails and other follow-up communications.
- Maintain accurate notes and activity in the CRM.
- Meet or exceed daily weekly and monthly appointment-setting goals.
- Communicate clearly with customers sales reps and management.
Ideal Candidate
The right person for this role is persistent motivated and not easily discouraged. They are comfortable relentlessly working the phones sending follow-up messages and creating opportunities for the sales team. They communicate well stay organized and understand that consistent activity creates results.
Requirements
- Strong phone presence and communication skills.
- Friendly professional and sales-focused attitude.
- Self-motivated and able to work independently.
- Comfortable making outbound calls throughout the day.
- Strong tolerance for rejection and hearing no.
- Organized conscientious and detail-oriented.
- Reliable follow-through and personal accountability.
- Basic computer and CRM skills.
Benefits
- Competitive hourly pay
- Performance-based bonus opportunities
- Full-time position
- Paid training
- Career growth opportunities
Required Skills:
Candidate Profile * High school diploma or GED with six to twelve months of relevant experience preferred 6 months of management or coaching experience Strong computer navigation skills and PC Knowledge Ability to effectively communicate both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced high production work environment Ability to work as a team member as well as independently Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner Ability to rotate shifts as needed
