Applied AI Engineer

About Abby Care: Powering the future of care at home for all of America.

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools training or recognition they deserve.

We believe families are the largest untapped caregiving workforce in America and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Abby Care combines clinical oversight with an AI-powered platform to train enable and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand verify and improve care in the home. We expand access to care reduce reliance on higher-cost settings and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans providers and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

What youll work on

Build AI-powered products and automation: Develop agents copilots and intelligent workflows that help caregivers clinicians and operational teams deliver better care at scale.

Develop production systems: Build the backend services APIs data pipelines integrations and reusable AI components required to move solutions from prototype to reliable production use.

Work with complex healthcare information: Create systems that extract retrieve and reason over clinical documents conversations operational records and other structured and unstructured data.

Evaluate and improve system quality: Build representative datasets measure performance analyze failures and improve models prompts retrieval tools and workflow logic based on evidence.

Learn directly from users and operations: Partner with Product Design Clinical and Operations to understand real workflows identify edge cases and rapidly iterate based on production feedback.

Contribute to strong engineering foundations: Write maintainable well-tested code and help build shared capabilities for orchestration tool use structured outputs monitoring tracing and evaluation.

What success looks like

• You consistently ship AI-powered capabilities that solve real problems for caregivers clinicians and operational teams.

• Your work progresses from prototype to reliable production functionality rather than stopping at demonstration-stage experiments.

• The systems you build are supported by clear evaluations monitoring and documented limitations.

• You use production feedback and error analysis to improve system quality over time.

• You collaborate effectively with product engineers domain experts and operational users.

• You develop reusable components that accelerate future Applied AI work.

• You grow your ability to independently own increasingly complex projects and technical decisions.

• You build a strong understanding of when to use AI deterministic software or human review to produce the best outcome.

What youll have

• 2 years of professional software engineering machine learning or Applied AI experience or equivalent demonstrated ability.

• Strong programming skills and software engineering fundamentals.

• Experience building applications using language models machine-learning models or modern AI APIs.

• Familiarity with backend development APIs data processing testing and production software systems.

• Ability to structure ambiguous problems test assumptions and iterate based on evidence.

• Interest in building evaluations and understanding why AI systems succeed or fail.

• Strong ownership curiosity and willingness to engage directly with users and operational workflows.

• Clear written and verbal communication skills.

• Must reside in or be willing to permanently relocate to the San Francisco Bay Area.

• Experience with Python agent architectures retrieval-augmented generation document intelligence multimodal models structured generation model evaluation monitoring or prompt optimization is preferred but not required.

• Experience in healthcare fintech insurance another regulated environment a startup or an operations-intensive business is preferred but not required.

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.

• Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options including a $0 deductible PPO and a company-funded HSA alongside employer-paid life and disability insurance.

• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

• Financial savings benefits to support your future. We support your financial well-being with HSA contributions optional FSA and commuter benefits and full coverage of all 401(k) account fees (employer match not currently offered).

• Paid parental leave to support your growing family. We provide paid leave so you can focus on bonding and adjusting to life as your family grows.

Our Values

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family building strong lasting relationships. We continually ask ourselves Would we want this for our own families

2. Urgency with Precision
   Millions of families are waiting for care and they cannot wait therefore this is not your typical 9 to 5 job. We match their urgency with our own delivering exceptional care without compromise. Here speed and excellence go hand in hand.

3. Relentlessly Resourceful
   As an ambitious startup we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect kindness memes and coffee make us stronger as a team and better for the families we serve.

5. Driven to Redefine Whats Possible
   We are here to make healthcare better which means asking hard questions challenging outdated systems and finding smarter more compassionate ways to deliver care.

Automated Decision Tools

Abby Care may use automated decision tools to help match and rank candidate work experience education and skills found in online profiles resumes and job applications against job requirements. We believe that these tools help ensure objective data-based decisions during the hiring process however all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process contact .

Required Experience:

IC