Application Engineer Parts and Product Mgmt (32164)

Join UCC Environmental a leader in sustainable technology solutions:

Looking for a career where your work has real impact At UCC Environmental youll join a company built on solving complex industrial challenges while advancing sustainable solutions for air water and solids handling around the world.

Were a privately held family-owned business with more than a century of experience supporting mission-critical industries. Our teams work with utility power providers and heavy industrial customers globally delivering innovative solutions in environmental compliance material handling and high-performance aftermarket technologies.

At UCC Environmental youll collaborate with a diverse global team that values technical expertise problem-solving and long-term customer relationships. With continued growth across North America EMEA and Asia-Pacific we offer opportunities to contribute meaningfully to an expanding international business.

Headquartered in Waukegan Illinois UCC owns and operates sales manufacturing assembly and warehousing facilities across the United States Canada Germany India and China. If youre looking for a place where your ideas matter your work has purpose and your career can grow alongside a global organization UCC Environmental could be the right fit!

The Application Engineer serves as the technical bridge between the Parts Sales team (inside sales support organized by region) and the Product Management team (technical sales support organized by product family). It provides first-line technical support for parts identification competitor cross-referencing and non-standard retrofit and performance-parts quotations.

The position exists to accelerate quote turnaround for the Parts Application Specialists and Field Sales Offices while protecting Product Engineer capacity for the product-development roadmap. The Application Engineer triages incoming technical requests resolving those within scope and routing genuine design or engineering work to the appropriate Product Engineer and helps convert technical opportunities into booked parts sales.

This is an entry-level engineering position and a deliberate development path into the Product Engineer role. Through daily exposure to UCC products drawings pricing and customer applications and structured mentorship from the Product Engineers the Application Engineer builds the product and engineering depth required to progress onto the Product Management team.

• Technical part identification & cross-referencing: Serve as the first-line technical resource for identifying service parts from UCC contract standard and vendor drawings and for competitor cross-referencing that supports retrofit opportunities. Respond to application inquiries from the Parts Application Specialists (PAS) and Field Sales Offices. Process part-number add requests and Engineering Work Requests as needed.
• Non-standard retrofit & performance-parts quotation support: Own the technical review and pricing coordination for non-standard retrofit and performance-parts quotations the work that sits between a standard PAS quote and full Product Engineer engineering. Coordinate with Product Engineers for product-family pricing and with PAS for quote generation and order entry in AX.
• Technical request triage & routing: Act as the central intake point for technical questions from PAS and Field Sales. Resolve requests within scope and route true design or engineering work to the appropriate Product Engineer. Track request volume turnaround and disposition and publish a periodic summary.
• Growth-opportunity & data support: Support the Performance Parts Opportunity (PPO) log and the competitor-retrofit funnel operationally feeding quotes to PAS and product ideas to Product Engineers. Maintain cross-reference data Standard Product List content and the technical portions of Contract Spare Parts (CSP) lists. Contribute technical Did You Know content to the Selling Boldly program.
• Continuous improvement & other duties: Identify and implement AX Prism and Smartsheet enhancements and tools that improve technical-support efficiency. Support technical and sales presentations and marketing literature as assigned.
• Perform all other duties as assigned.

Education and Experience:

• Bachelors degree in Engineering required.
• Entry-level position: 02 years of experience. Internships co-ops or coursework involving mechanical or industrial products engineered drawings or manufacturing are a plus.
• Ability to read and interpret engineered design drawings is required.
• Familiarity with ERP systems (Microsoft Dynamics AX) and technical or parts databases is a plus; training will be provided.

Characteristics and Skills:

• Strong technical aptitude with mechanical and industrial products and the ability to translate customer needs into part solutions.
• Excellent verbal and written communication and interpersonal skills; comfortable interfacing with Field Sales customers and engineering.
• Excellent organizational skills and attention to detail with the ability to prioritize and triage competing requests under time pressure.
• Strong analytical and problem-solving skills.
• Ability to act with integrity professionalism and confidentiality.
• Proficient with Microsoft Office Suite; strong Excel and data skills; Smartsheet preferred.

Essential Physical Abilities:

• Ability to sit or stand at a computer for approximately 80% of the day.
• Ability to travel up to 1015% of the time for occasional customer supplier or UCC plant visits as needed.

Core Values and Beliefs

Must be aligned with Core Values and Beliefs that drive UCCs existing corporate culture;

• People we trust and invest in our people unlocking their full potential and they always come first
• Teamwork we respect others and create a collaborative working environment of inclusion and inspiration
• Integrity we are truthful and respectful to customers employees community and suppliers
• Customer Satisfaction we keep existing customers by delivering exceptional customer service
• Innovative we encourage resourceful problem solving in the face of adversity

Compensation and Benefits:

Base Pay Range: $72000 to $80000 annual pay based on skills and experience

Benefits:

• Insurance: Medical Dental Life Disability Employee Assistance Programs and Voluntary Options such as Vision HSA FSA (Medical Dental Vision and Dependent Care) Accident Identity Theft Legal coverage
• Retirement:401(k) with up to 4% company match Pre-Tax and Roth Options and discretionary Annual Profit-Sharing contribution
• Time Off:10 days of Vacation Vacation Purchase Plan up to 10 days purchased per year5 days of Sick and 10 Holidays Parental Leave FMLA
• Miscellaneous:Student Debt Assistance Tuition Reimbursement Certification and License Reimbursement Personalized Professional Development Plans and Career Path Options.

How to Apply:

If interested in this position please apply online via our website at and select Explore Current Openings to apply for this position online.

UCC Environmental isan Equal Opportunity Employer: Disability/Veteran. If you have difficulty applying for this job online by e-mail or need accommodations please call us at and ask for Human Resources.