Application Development Support Manager

Date Opened: Thursday May:00 AM

Close Date: Sunday June:00 AM

Department: Charlotte Area Transit System Department

Application & Database Development

Salary: $129083.00 - $161353.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Manage key applications and programs. Ensures effective operations of technology throughout all life-cycle phases to meet the business needs. Responsibilities include ensuring alignment of technology initiatives with approved strategies and standards managing budgets developing and adhering to technology governance and participating in or overseeing technology procurement under City requirements.

Requires knowledge of Information Systems management and lifecycle. Develop computer applications using programming languages. Manage and monitor work performance evaluating program/work objectives and effectiveness and realigning work and staffing assignments. Evaluates the business implications of applying technology to the current and future business environment. Provides leadership and vision in managing teams and initiatives. Establishes governance teams that provide control and prioritization to administrative support personnel. Defines system scope and objectives based upon business needs. Accurately organizes and maintains paper documents and electronic files. Responsible for vendor QualificationsEducation:High School diploma or equivalent and 10 years of relevant experience in information technology support and strategic planning; or 2-year college degree and 9 years of relevant experience; or Bachelors degree and 7 years of relevant experience; or Masters level degree and 5 years of relevant Skills and Abilities:Application infrastructure technologies and supporting technologies such as networks servers and security devices. Principles and methods of business analysis and business process improvement. SDLC Application Lifecycle Management and ITSM processes. Application development languages and techniques. Project management methodology and service delivery. Program/project financial management including estimating budgeting and controlling expense. Interpersonal skills necessary to develop and maintain effective and appropriate working relationships. Technical project management. Communicate effectively both orally and in writing. Think strategically. Proficiency in scripting languages such as Transactional SQL Python PowerShell and Batch.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.