Applicaiton Support Fixed Income Trading desk

Location: NYC (Hybrid 3 days onsite/week)

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas including TN and E-2 (for eligible citizens). We do not support or transfer other visa types (e.g. H-1B). 

We are looking for a highly technical Application Support Engineer to support Front Office Fixed Income eTrading platforms with a strong focus on pre-trade workflows (pricing quoting execution).

This role sits directly on the trading floor working closely with traders quants and sales ensuring low-latency high-availability trading systems operate seamlessly. You will be responsible for real-time issue resolution system performance and data integrity across the trading stack.

Role and responsibilities

• Provide L1/L2 support for ION Front Office eTrading applications (Fixed Income / IRD)
• Troubleshoot trade lifecycle issues (capture pricing PnL risk)
• Investigate trade and data breaks using SQL (positions market data reconciliations)
• Analyze issues across FIX APIs and messaging systems
• Support Orchestrade platform (configuration workflows trade events)
• Monitor and debug systems on Unix/Linux (logs processes performance)
• Build automation scripts (Python / Shell) for monitoring and reconciliation
• Support releases deployments and incident management
• Work closely with traders and developers to resolve issues and improve systems

Key Responsibilities

• Provide real-time L1/L2 support for pre-trade eTrading systems (pricing RFQ execution market connectivity)
• Troubleshoot latency pricing and trade flow issues across Fixed Income (Rates / Credit / IRD)
• Support FIX connectivity APIs and market data feeds to ensure stable trading flows
• Perform log analysis SQL queries and Unix diagnostics to resolve incidents quickly
• Work closely with traders quants and developers on issue resolution and platform improvements

#LI-MNRK

Qualifications :

• 3 years of experience in Front Office Application Support within eTrading environments
• Strong understanding of Fixed Income products and pre-trade workflows
• Hands-on experience supporting pricing / quoting / execution systems
• Solid technical skills in Unix/Linux SQL and log analysis
• Familiarity with FIX protocol and electronic trading architecture
• Ability to operate in a high-pressure trading floor environment
• Strong communication skills ability to interact directly with traders and quants
• Experience with ION (MarketView / Anvil) or similar pre-trade platforms is a strong plus

Companys Benefits

At Talan we invest in our employees well-being and empower them with benefits including:

• Competitive salary between USD $110000 - US$145000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays 5 sick days 2 personal days per year
• Company health dental and vision insurance plans FSA
• Voluntary STD and LTD
• Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time