Apple Pay eCommerce Merchant Specialist

Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers and with more developments to come its an exciting time ahead for the Apple payments and services business. The Wallet Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance and to enable a best-in-class integration on their digital Channels (Web and App).nnThe Apple Pay team help merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apples iOS platform and payment

This is a highly cross functional role that will build rapport through collaborative and engaging communication with external partners (merchants u0026 strategic partners) as well as internal partners within WPC organization (Business Development Product and Operations teams just to name a few).

Responsible for sourcing new merchant opportunities through emails outbound calls or inbound lead follow-upnManaging and supporting merchants through the full Apple Pay enablement cycle from initial merchant discovery engagement commitment through implementation and launchnIdentifying key players and managing the end to end enablement process with merchants and payment partnersnSupporting merchants through post-go live growth initiatives (UX audits conversion optimization and anomaly detections)nEstablishing developing and maintaining positive business and customer relationshipsnOnboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experiencenBuilding and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via WebinarsnProviding updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams nMaintain merchants contacts and update pipeline status in the internal CRM systemn

Excellent communication skills via various mode of communications (email phone or in person) with exceptional ability to navigate and collaborate within large complex organizationsnSelf-driven and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervisionnResults orientated with ability to provide continued momentum and focus throughout short medium and long sales cycles. nProven results in a quota-carrying role with experience in pipeline management and sales forecastingnExcellent problem solving skills with the ability to manage through ambiguities with attention to detailsnExceptional written verbal and reading proficiency in English is required to effectively collaborate with global teams and external partnersnnEducationnBachelor degree or 3-5 years of sales or business development experiencen

Solid understanding of Retail/e-commerce and/or Payment industries