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Apartment Manager Redmond and Maple Valley

YWCA Seattle King Snohomish

Job Location:

Redmond, WA - USA

Hourly Salary: USD 38 - 40

Posted: 23 August 2026 (30+ days ago)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

Why work with YWCA Seattle King Snohomish

YWCA SKS is the regions largest non-profit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.

Were women and BIPOC-led family-centered and supportive of employees. As a full-time YWCA employee (30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement your passion for racial equity and social justice to work apply today!

What Youll Do

The Apartment Manager is responsible for the day-to-day oversight monitoring and upholding of LIHTC-funded affordable housing properties. This position is assigned to provide on-site services and management at Family Village Redmond (20 units) and Passage Point (44 units). The purpose of the Apartment Manager role is to support residents in understanding and abiding by their lease expectations while ensuring the property environment remains safe well-maintained and responsive to the needs of the residents. Responsibilities include the full scope of resident lease compliance property standards and landlord tenant adherence. Working under the direction of the Associate Director of Permanent Housing the Apartment Manager ensures that all operational financial and property activities align with the YWCAs mission to provide high-quality affordable housing to income-eligible individuals and families.

This is a 100% on-site role that requires consistent physical presence during scheduled office hours. Remote or hybrid work is not available due to resident-facing and property oversight responsibilities. The managers presence across the properties should be representative of the associated tenant needs at each location.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. This position is required to participate in activities that support the organizations mission including participating in race and social justice trainings and attending Social Justice Accountability Team (SJAT) the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values.

Expectations of your role:

LIHTC Compliance & File Management

Ensure full compliance with LIHTC regulations including income certifications asset verification lease agreements and annual recertifications.
Maintain accurate and organized tenant files per applicable housing agency and YWCA requirements.
Submit all LIHTC certification documentation to third-party compliance agency (FIRMA) within required timeframes.
Partner with asset management on audit preparation and responses to monitoring agencies.
Oversee the implementation of resident lease obligations ensuring alignment with LIHTC program rules and YWCA policies.
Identify document and address lease non-compliance and resident concerns in a consistent trauma-informed manner.

Maintenance & Property Oversight

Collaborate with maintenance staff and vendors to ensure timely completion of repairs unit turnovers and ongoing upkeep at Family Village Redmond and Passage Point.
Report emergency maintenance incidents following escalation procedures.
Serve as the on-site representative regarding legal notices repair timelines and maintenance communications.
Ensure timely follow-up and resolution of open maintenance projects.
Conduct regular inspections to ensure physical standards safety and cleanliness are upheld; complete minor custodial or maintenance tasks when needed.
Assess and differentiate between levels of crisis and use professional discretion to respond appropriately or escalate when necessary.
Promptly report and document critical incidents per YWCA policy and regulatory guidelines.
Monitor overall property conditions to ensure compliance with lease health safety and regulatory standards.

Leasing & Occupancy Management

Oversee day-to-day leasing operations including application review rent collection unit readiness and inspections.
Coordinate with the Centralized Applications Team to advertise vacancies and process applicants in alignment with Fair Housing and LIHTC rules.
Monitor rent payments issue notices and initiate legal proceedings as necessary while supporting housing stability.
Conduct move-in/move-out inspections and provide new resident orientations including education on lease terms and LIHTC compliance.

Resident Engagement & Community Building

Act as the primary on-site contact for residents across both properties fostering a safe inclusive and respectful community.
Approach resident interactions with empathy and trauma-informed communication sensitive to the impact of mental health poverty and trauma histories.
Enforce community standards and lease terms consistently and equitably.
Coordinate with case managers and external service providers to connect residents with needed resources (e.g. employment education health services or crisis response).
Support resident voice and inclusion in community or property-related decisions when appropriate.

Financial Support & Data Entry

Enter occupancy data (e.g. move-ins/move-outs) accurately into the Yardi property management system.
Transmit resident payments to the Housing Finance Team according to internal procedures.
Maintain well-organized digital and physical documentation in compliance with YWCA protocols.

Must haves to be successful:

High school diploma or equivalent.
2 years of direct property or apartment management experience in a multi-unit setting with leasing compliance duties.
Comprehensive understanding of public housing regulations (Hud Home Section 8).
Willingness to obtain LIHTC certification within six months of hire.
Proficiency in Microsoft Office and property management software (e.g. Yardi).
Strong leadership communication and organizational skills.

Preferred

LIHTC/affordable housing certifications (e.g. ACE HCCP COS).
5 years of direct experience in apartment property or housing management.
2 years of direct experience with layered funding programs (e.g. HUD HOME Section 8).

Hours Rate and Benefits

Hourly non-exempt: $38.50 - $40.50 per hour
40 hours per week
Fair Labor Standards Act (FLSA) Classification: Exempt position.
Excellent benefits package including medical insurance retirement plan plus generous vacation holiday and sick leave plans. For more information about our benefits please visit:YWCA Careers & Benefits Information.
At the time of hire employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment employees are eligible to participate in the YWCA Retirement Fund with a 14% employer contribution.

Physical Requirements

All positions at YWCA Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence sexual violence homelessness unemployment financial hardship etc. As a result staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients
Continuously performs indoor work including sitting while operating a computer
Continuously exchanges information through listening and talking with clients agency staff employers representatives of community organizations and other individuals in the community
Frequently stands walks sits and climbs in performing duties in the workspace and in the community
Frequently reaches and grasps in using telephones computers fax machines and other office equipment and supplies
Occasionally lifts/carries 10 pounds or less
Occasionally stands squats kneels and bends while performing job duties

*Continuously Over 80% of the time * Frequently 20-80% * Occasionally Under 20%

$38.50 - $40.50 an hour

#LI-Onsite

#YWCAWORKS ( for Indeed)

YWCA encourages applicants with a variety of experiences to apply!

At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms including but not limited to racial trauma domestic violence sexual violence homelessness unemployment and financial hardship. As a result employees are at risk of secondary encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomishis an Equal Opportunity read more about this view theEEO is the LawPoster and this EEO is the Law Poster Supplement.

For more information

Required Experience:

Manager

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