Anti-Fraud Operations Director
Job Location:
Charlotte, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history SMBC Group offers a diverse range of financial services including banking leasing securities credit cards and consumer finance. The Group has more than 130 offices and 80000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group Inc. (SMFG) is the holding company of SMBC Group which is one of the three largest banking groups in Japan. SMFGs shares trade on the Tokyo Nagoya and New York (NYSE: SMFG) stock exchanges.
In the Americas SMBC Group has a presence in the US Canada Mexico Brazil Chile Colombia and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia the Group offers a range of commercial and investment banking services to its corporate institutional and municipal clients. It connects a diverse client base to local markets and the organizations extensive global network. The Groups operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC) SMBC Nikko Securities America Inc. SMBC Capital Markets Inc. SMBC MANUBANK JRI America Inc. SMBC Leasing and Finance Inc. Banco Sumitomo Mitsui Brasileiro S.A. and Sumitomo Mitsui Finance and Leasing Co. Ltd.
Seeking a seasoned leader to oversee Anti-Fraud Operations across the Americas Division with responsibility for fraud detection investigation and prevention activities. This role provides end-to-end oversight of transaction screening alert management fraud investigations and fraud model governance to ensure effective mitigation of fraud risk.
The Director is also responsible for leading a follow-the-sun operating model managing the overnight fraud operations team to ensure seamless continuous fraud monitoring and investigation coverage that mirrors and supports daytime operations.
- Lead daily fraud operations including transaction screening alert disposition and case management.
- Oversee fraud detection platforms (e.g. Actimize Fraud Mitek) and ensure effective alert generation and decisioning.
- Serve as escalation point for complex fraud incidents and drive timely resolution and recovery.
- Own and govern fraud detection models including model performance enhancements and ongoing monitoring.
- Partner with Risk Compliance and Audit on RCSA control testing and regulatory engagements.
- Establish and maintain fraud procedures controls and job aids to support a strong control environment.
- Drive continuous improvement in fraud detection operational processes and technology capabilities.
- Lead develop and manage a high-performing Anti-Fraud Operations team.
- 10 years experience in fraud risk management financial crime or related operations
- Strong expertise in transaction monitoring systems and fraud detection tools
- Experience with fraud model governance validation and performance monitoring
- Proven leadership of operational teams and cross-functional initiatives
- Strong knowledge of risk control and audit frameworks
- Experience with Actimize Fraud Mitek or similar fraud platforms
- Experience supporting audits and regulatory exams
- Banking or financial services background
SMBCs employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home as well as from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles including for example certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal state and local law. If you need a reasonable accommodation during the application process please let us know at
Required Experience:
Director
