Analyst, Workstation Support

Hansen Talent Group is seeking a strong IT Technician with in-depth experience supporting end-user equipment and LAN equipment. This is a full-time contract position working 100% onsite with a great team offering longevity and upward mobility!

The LAN Support Technician will be responsible for providing hardware support to end-users to ensure business operations and objectives can be met.

Duties:

• Install and set up end-user hardware to include PCs printers and peripheral equipment as well as provide on-going system administration.
• Support LAN diagnosing and resolving hardware and software issues including connectivity issues performance problems.
• Install and configure desktop applications and utilize SCCM for pushing packages and updates. Ensure end-users have access to the tools and applications needed for their role.
• Manage Active Directory user profiles and access.
• Provide break/fix support for desktop computers.
• Troubleshoot all hardware and software related issues providing equipment replacements as needed.
• Support IT asset tracking and documentation.

Qualifications:

• Hands-on technical support of end-user equipment and local area networks
• Active Directory
• VPNs