Analyst-Digital Brand Advocate

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up we invest in you so you can find your inspiration.

Your Impact

The Analyst-Digital Brand Advocate will work with strategic suppliers and online merchants to optimize brand focused online customer experiences on . The Analyst will build strong business relationships with suppliers to analyze and improve online sales traffic and conversion through identifying and improving product assortment online content promotions inventory and returns. This role will ensure that new and promotional items are optimized and offer support when suppliers need help with online/system troubleshooting. The Brand Advocate will also be responsible for understanding customer behavior executing strategic plans and participating in presentations with supplier and merchandising partners to gain alignment on planned initiatives. This role will support omnichannel retail strategies and partner with cross-functional leadership to identify process improvement opportunities that will optimize effectiveness leading to brand renewal and growth.

Work with a Winning Team

On our team youll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing youll have the tools tech and support needed to advance your skills.

Since weve been in business for over 100 years weve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate explore your every curiosity and help us shape the future of retail.

What You Will Do

• Analyze key performance indicators to identify opportunities to improve the online experience and drive conversion
• Leverage inputs from CSAT reviews and Q&A to continuously improve the overall customer experience for assigned brand(s)
• Act as the subject matter expert for the supported brand(s) assortment and strategy
• Primary point of contact for issues pertaining to online SKU presentation and brand performance
• Build presentations with suppliers and merchants to support strategic plans and analyze execution
• Provide accurate reporting and insights across the digital channel related to content product information assortment and competitive gaps/opportunities
• Effectively improve conversion and basket by leveraging data to optimize cross-sell up-sell and bundling strategies
• Create project plans and align with merchandising and supplier to drive execution

Minimum Qualifications

• Bachelors degree in business marketing finance statistics or related field or equivalent years of experience in lieu of education requirement if applicable
• 2 years of online/retail merchandising digital marketing vendor management or other relevant experience

Preferred Skills/Education

• Experience in vendor management systems digital marketing ecommerce and merchandising

Benefits

401k with up to 4.25% match

Discounted Employee Stock Purchase Plan (15% discount of strike price)

Tuition-Free Education

10-week Maternity/Parental Leave

10% Associate Discount

For information about our benefit programs and eligibility please visit Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540branches and 120distribution centers. Based in Mooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.