Analyst, Content Specialist, Innovation
Chicago, IL - USA
Job Summary
Harrison Street is seeking to hire a Content Specialist within the Innovation Department reporting to the Chief Innovation Officer. This individual will be responsible for capturing structuring and maintaining the Firms institutional knowledge as it is translated from human expertise into AI-enabled systems. The Content Specialist will extract insights from professionals across the organization and convert them into high-quality inputs that inform the development and continuous improvement of proprietary AI addition this role will support the development of internal and external-facing materials including case studies and narrative content that highlight the Firms use of AI tools and techniques for key stakeholders.
Institutional Knowledge Capture & Documentation
- Aid in capturing documenting and structuring institutional knowledge from subject matter experts across the Firm including investment asset management portfolio management and Impact teams
- Ensure consistency clarity and accuracy in all documented materials
- Help build and maintain a living knowledge architecture that serves as the foundation for the Firms AI models
Meeting Transcription & Synthesis
- Transcribe and summarize notes from key management investment and strategy meetings
- Work with the Chief Innovation Officer to identify recurring themes insights and decision logic across discussions and initiatives
- Organize and maintain a searchable well-structured knowledge base that preserves the Firms collective institutional judgment
AI Model Collaboration
- Work closely with engineering and data teams as AI models are trained tested and refined
- Assist in updating and curating content as models evolve and new insights are generated
- Serve as a quality bridge between human expertise and machine interpretation ensuring fidelity between what professionals know and what models learn
Thought Leadership & Communication Support
- Assist the Chief Innovation Officer in developing marketing and communications materials related to the Firms AI strategy and applications
- Draft case studies internal briefings and stakeholder-facing narratives demonstrating the practical use of AI tools and techniques
- Support broader firm-wide storytelling around innovation and institutional knowledge helping articulate the Firms differentiated approach to AI in investment management
- Bachelors degree in Communications Marketing Journalism English or a related field
- 13 years of experience in writing content development research marketing or communications
- Exceptional writing editing and synthesis skills with the ability to translate complex ideas into clear structured content
- Strong organizational skills and attention to detail
- Interest in AI knowledge management and emerging technologies (direct technical experience not required)
Preferred
- Prior experience in financial services investment management or real estate
- Familiarity with AI/ML concepts large language models or knowledge management systems
- Experience with transcription interview-based research or qualitative data synthesis
Competencies
- Synthesis & Translation - Ability to distill complex investment and technical concepts into clear accessible and actionable content
- Intellectual Curiosity - Genuine interest in learning how AI systems work and how institutional knowledge can be encoded into intelligent models
- Precision & Fidelity - Meticulous attention to detail; commitment to ensuring documented content accurately reflects expert judgment
- Storytelling - Strong narrative instincts with the ability to craft compelling content for both internal and external audiences
Required Experience:
IC
About Company
Focused exclusively on alternative real assets, Harrison Street is an investment management firm that combines innovation and process rigor to execute differentiated strategies.