AMER Sales Strategy and Operations Manager

Job Summary

Equinix is seeking an AMER Sales Strategy & Operations Manager to own the forecasting infrastructure data analytics and operational reporting that power the regions revenue this high-visibility role you will sit at the intersection of data process and strategy translating complex pipeline and performance signals into clear executive-ready narratives that help AMER Sales Leaders act faster and more confidently. You will be responsible for driving Clari and Salesforce excellence enforcing the E.D.G.E. methodology and partnering directly with Business Partners and regional Sales Leaders to build a more predictable insight-driven revenue engine.

Responsibilities

Forecasting & Reporting

• Support the AMER regional forecast end-to-end: consolidate territory inputs into a single regional view ensuring accuracy consistency and clear commentary on key drivers risks and opportunities by product and Data Center

• Develop and maintain executive-ready materials for leadership reviews forecast discussions planning cycles and strategic updates

• Set and enforce forecasting governance across the AMER SalesOps team: methodologies assumptions data standards and review cadence

• Constructively challenge territory leaders forecasts identifying assumption gaps outliers and areas requiring further explanation

• Drive continuous improvement in forecast accuracy comparability and predictability through better process analytics and operating discipline

• Support pipeline hygiene initiatives ensuring SFDC data quality underpins reliable forecast outputs

Data Analytics

• Design build and maintain Salesforce reports and dashboards that give AMER Sales Leaders and Business Partners self-serve visibility into pipeline performance and forecast trends

• Enable Sales on available dashboard functionality ensuring leaders and reps know how to use the tools built for them reducing dependency on the SalesOps team for routine lookups

• Monitor AMER performance metrics continuously; identify trends risks and opportunities across the revenue base and translate them into clear actionable insights with direct revenue implications

• Present revenue performance and outlook to senior leadership with clarity confidence and a consistent point of view

Business Partner & Stakeholder Management

• Act as a trusted advisor to AMER Business Partners and Sales Leaders on all elements of forecasting reporting and pipeline management bringing proactive insight not just reactive support

• Engage with Territory and Regional senior leadership on key strategic initiatives and programs; represent the AMER region with credibility and preparation

• Collaborate cross-functionally to ensure all CRO teams are aligned including Marketing Customer Success Channel Revenue Operations Compensation and Enablement

• Consult on the execution of the AMER E.D.G.E. Methodology and help operationalize at the territory level working directly with Business Partners to embed the framework into daily operating rhythms

Strategic Initiatives

• Represent the AMER region in cross-functional programs and initiatives related to pipeline generation funnel hygiene and revenue operations effectiveness

• Lead regional cross-functional projects targeted at improving forecast accuracy pipeline management and sales productivity from problem definition through implementation and measurement

• Identify and implement process improvements that enhance reporting efficiency and operational clarity; build interim reporting solutions where permanent infrastructure is not yet in place

• Evaluate program effectiveness through data analysis; present findings and recommended next steps to leadership with a clear point of view on impact and ROI

Qualifications

• 5 years of experience in sales operations revenue operations or a high-performance sales environment with demonstrated ownership of forecasting and reporting at scale

• Advanced proficiency: ability to independently build reports and dashboards manage report types and troubleshoot data quality issues without admin support

• Advanced Clari proficiency: hands-on experience with dashboard configuration forecast logic and driving adoption of forecasting methodology across a sales organization

• Deep expertise in revenue forecasting pipeline management scenario planning and executive reporting including experience governing a forecast process end-to-end

• Strong analytical skills with hands-on experience in data analysis and sales performance metrics; proficiency in Excel/Google Sheets modeling; SQL or BI tools (e.g. Tableau Looker) a plus

• Excellent communication and storytelling skills: ability to turn complex pipeline and performance data into concise executive-ready narratives with a clear recommendation

• Strong stakeholder management and influencing skills comfortable constructively challenging assumptions and driving accountability with Sales Leaders and senior management