Ambassador Nintendo SF

Nintendo of America

About Nintendo of America:From the launch of the Nintendo Entertainment Systemmore than 30 years ago Nintendos mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc. we deliver on this mission by partnering closely with Nintendo Co. Ltd. to bring Nintendos iconic and cherished franchises includingMarioDonkey KongThe Legend of ZeldaMetroidAnimal CrossingPikminandSplatoonacross the Americas through our video games hardware systems and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond Wash. Nintendo of America serves as headquarters for Nintendos operations in the Americas. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age national origin ancestry citizenship or immigration status sex/gender marital status sexual orientation gender identity gender expression military or veteran status disability pregnancy medical condition genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability please contact or .

SUMMARY:
Professionally represents Nintendo while providing outstanding customer service and customer education ofNintendo products. Contributes to a high energy fast-paced environment that provides customers with unique andmemorable Nintendo experience.

DESCRIPTION OF DUTIES

• Proactively engages and assists customers by providing information product demonstrations andresolving customer issues.
• Cross-sells merchandise recommending products to anticipate and meet customer needs.
• Promptly and accurately processes all point of sale transactions.
• Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
• Restocks the sales floor and as needed performs back of house duties including merchandise taggingrestocking and organization.
• Supports a clean visually stimulating environment by performing daily cleaning duties as outlined in thestore checklist and maintaining store displays.
• Supports daily accurate record keeping through focused cycle count procedures and product counts.
• Engages in consistent communication with others to strengthen teamwork in addition to providingsuggestions and feedback for continuous improvement while maintaining a positive attitude.
• Assists with product events including line management product demonstrations and sales processing.
• Occasionally represents Nintendo at off-site consumer events.
• Maintains area inventory including performing cycle-counts and ordering products and supplies.
• Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room.
• Maintains departmental lists databases customer profiles and resource materials.
• Creates updates and maintains departmental process & training documents.
• Manipulates files for appropriate output processing (mail merge print request batch shipment etc.).
• Compiles and prepares daily and month-end reporting.

SUMMARY OF REQUIREMENTS

• Minimum of one year of related retail experience.
• Previous retail experience preferably at a high volume or flagship location.
• Ability and willingness to develop game knowledge and experience.
• Ability to perform routine display repair/maintenance.
• Accurate cash and inventory control experience.
• High school diploma or equivalent.
• Valid driver license and insurance.

City of San Francisco: The company will consider for employment qualified applicants with arrest and conviction recordsin accordance withthe San Francisco Fair Chance Act.