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Alumni Mobility Mentor Career Coach
Job Location:
Job Location:
Menlo Park, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 June 2026 (30+ days ago)
Posted:
Application Deadline:
31 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About JobTrain
JobTrain is an organization on the move. We are delivering best-in-class outcomes increasing our reach by expanding regionally and we have committed to an ambitious expanded mission to help our community advance beyond initial job placement by providing career advancement programming that supports long-term economic mobility.
Born out of the civil rights movement in 1965 JobTrain serves individuals across the Bay Area through multiple career and training centers. We create an environment where our staff reflects the diversity of the communities we serve fostering a safe and welcoming space for all participants. Our programs are designed to provide clients with the skills support and long-term guidance needed to achieve sustainable career growth and economic independence.
We are growing and we need your help.About the Department and Role
JobTrain seeks an experienced workforce development professional coach and relationship-builder to support and expand JobTrains Alumni & Mobility Mentor Program focused on long-term economic mobility career advancement and alumni engagement.
This role will work closely with graduates of JobTrain programs to provide career coaching mentorship workforce navigation education pathway planning and ongoing support designed to help participants achieve long-term career success and economic self-sufficiency.
The Alumni Mobility Mentor will play a key role in expanding JobTrains alumni network increasing participant engagement growing Mobility Mentor enrollment and strengthening long-term relationships with graduates across multiple workforce programs.
This role combines participant-centered coaching alumni engagement program development outreach workshop facilitation community-building data tracking and partnership coordination.
The position reports to the Manager of Career Development and works collaboratively with Career Development Employer Engagement Impact Training and Workforce Development teams.
This is a full-time hybrid position based at JobTrains Menlo Park headquarters working 2 days onsite and 3 days remotely. Additional onsite days may be required during onboarding and training periods.
About the Mobility Mentor Program
JobTrains Mobility Mentor Program is rooted in the belief that workforce development extends beyond initial job placement and should support long-term career advancement and economic mobility.
Mobility Mentoring is defined as the professional practice of partnering with participants so that over time they may acquire the resources skills and sustained behavior changes necessary to attain and preserve economic independence.
The program utilizes the EMPath Mobility Mentoring framework which combines coaching goal setting participant-driven planning and recognition strategies to support long-term advancement outcomes.
The model includes four core components:
Coaching for Economic Mobility
Mobility Mentors provide participant-centered coaching designed to strengthen decision-making persistence accountability and resilience over time.
Economic Mobility Bridge
The Economic Mobility Bridge serves as a framework and assessment tool that helps participants identify goals and map pathways toward economic self-sufficiency.
Goal Setting
Participants lead the goal-setting process while mentors provide accountability encouragement support and resource navigation.
Recognition
Recognition celebrates participant progress and achievements through supportive communication milestones workshops certificates and engagement activities.Essential Responsibilities
Alumni Engagement & Network Expansion
Mobility Mentor Recruitment & Enrollment
Coaching & Career Advancement
Workshops & Community Engagement
Partnerships & Collaboration
Outcomes Reporting & Documentation
Qualifications
Minimum Qualifications
Core Competencies
Performance Expectations
JobTrain is an organization on the move. We are delivering best-in-class outcomes increasing our reach by expanding regionally and we have committed to an ambitious expanded mission to help our community advance beyond initial job placement by providing career advancement programming that supports long-term economic mobility.
Born out of the civil rights movement in 1965 JobTrain serves individuals across the Bay Area through multiple career and training centers. We create an environment where our staff reflects the diversity of the communities we serve fostering a safe and welcoming space for all participants. Our programs are designed to provide clients with the skills support and long-term guidance needed to achieve sustainable career growth and economic independence.
We are growing and we need your help.About the Department and Role
JobTrain seeks an experienced workforce development professional coach and relationship-builder to support and expand JobTrains Alumni & Mobility Mentor Program focused on long-term economic mobility career advancement and alumni engagement.
This role will work closely with graduates of JobTrain programs to provide career coaching mentorship workforce navigation education pathway planning and ongoing support designed to help participants achieve long-term career success and economic self-sufficiency.
The Alumni Mobility Mentor will play a key role in expanding JobTrains alumni network increasing participant engagement growing Mobility Mentor enrollment and strengthening long-term relationships with graduates across multiple workforce programs.
This role combines participant-centered coaching alumni engagement program development outreach workshop facilitation community-building data tracking and partnership coordination.
The position reports to the Manager of Career Development and works collaboratively with Career Development Employer Engagement Impact Training and Workforce Development teams.
This is a full-time hybrid position based at JobTrains Menlo Park headquarters working 2 days onsite and 3 days remotely. Additional onsite days may be required during onboarding and training periods.
About the Mobility Mentor Program
JobTrains Mobility Mentor Program is rooted in the belief that workforce development extends beyond initial job placement and should support long-term career advancement and economic mobility.
Mobility Mentoring is defined as the professional practice of partnering with participants so that over time they may acquire the resources skills and sustained behavior changes necessary to attain and preserve economic independence.
The program utilizes the EMPath Mobility Mentoring framework which combines coaching goal setting participant-driven planning and recognition strategies to support long-term advancement outcomes.
The model includes four core components:
Coaching for Economic Mobility
Mobility Mentors provide participant-centered coaching designed to strengthen decision-making persistence accountability and resilience over time.
Economic Mobility Bridge
The Economic Mobility Bridge serves as a framework and assessment tool that helps participants identify goals and map pathways toward economic self-sufficiency.
Goal Setting
Participants lead the goal-setting process while mentors provide accountability encouragement support and resource navigation.
Recognition
Recognition celebrates participant progress and achievements through supportive communication milestones workshops certificates and engagement activities.Essential Responsibilities
Alumni Engagement & Network Expansion
- Support the growth and long-term development of JobTrains alumni network through proactive outreach engagement activities relationship-building and community development strategies.
- Maintain ongoing relationships with alumni across multiple cohorts and industries.
- Increase alumni participation in workshops networking opportunities employer events mentorship activities and continuing education pathways.
- Conduct outreach through calls emails texts Zoom meetings social media and in-person engagement activities.
- Support alumni community-building initiatives that strengthen long-term engagement with JobTrain.
- Assist with alumni newsletters success stories communication campaigns and outreach strategies.
Mobility Mentor Recruitment & Enrollment
- Support recruitment onboarding and enrollment of participants into the Mobility Mentor Program.
- Educate alumni and participants on the value and benefits of Mobility Mentoring and economic mobility coaching.
- Conduct informational meetings and outreach activities to increase program participation.
- Assist participants with enrollment documentation goal-setting activities and engagement plans.
- Develop strategies to increase participant retention and ongoing engagement within the Mobility Mentor Program.
Coaching & Career Advancement
- Provide 1:1 coaching and mentorship focused on career advancement employment retention continuing education and economic mobility.
- Support participants with career planning goal setting resume development interview preparation job search strategies and professional communication.
- Help participants navigate barriers impacting career growth retention education and stability.
- Utilize the Economic Mobility Bridge framework to support participant assessment planning and advancement conversations.
- Connect participants to supportive services educational opportunities certifications and workforce resources.
- Maintain regular follow-up and accountability with assigned participants.
Workshops & Community Engagement
- Facilitate virtual and in-person workshops focused on career advancement economic mobility professional development financial wellness and workforce readiness.
- Coordinate alumni networking events meet-and-greets engagement activities and community-building opportunities.
- Support participant recognition and milestone celebrations.
Partnerships & Collaboration
- Build and maintain relationships with employer partners educational institutions workforce agencies and community organizations that support participant advancement opportunities.
- Collaborate with internal teams to strengthen alumni engagement and advancement outcomes.
- Assist with identifying educational pathways certification programs and advancement opportunities for participants.
Outcomes Reporting & Documentation
- Track alumni engagement Mobility Mentor enrollment participant progress workshop participation and advancement outcomes.
- Ensure all participant interactions case notes outreach efforts and follow-up activities are documented in Salesforce within required timelines.
- Assist with program reporting outcome measurement and continuous improvement initiatives.
- Utilize participant feedback and engagement data to improve program effectiveness and participant experience.
Qualifications
Minimum Qualifications
- Bachelors degree in Workforce Development Human Services Social Work Counseling Education Public Health or related field preferred; equivalent experience considered
- 3 years of experience in workforce development career coaching mentoring advising alumni engagement case management or related fields
- Experience working with individuals facing employment educational or systemic barriers
- Strong coaching relationship-building and participant engagement skills
- Excellent written verbal organizational and interpersonal communication skills
- Experience facilitating workshops or group engagement activities
- Experience with Salesforce or similar database systems
- Ability to manage multiple priorities and participant caseloads
- Strong collaboration and teamwork skills
- Experience utilizing coaching or mentoring frameworks such as EMPath Mobility Mentoring trauma-informed coaching motivational interviewing or strength-based coaching approaches
- Knowledge of healthcare career pathways and workforce systems
- Experience with alumni engagement and community-building initiatives
- Bilingual or multilingual skills preferred
Core Competencies
- Coaching & Mentorship
- Relationship Building
- Alumni Engagement
- Goal Setting & Accountability
- Economic Mobility & Career Pathway Planning
- Workshop Facilitation
- Community Outreach
- Case Management & Documentation
- Data Tracking & Outcomes Management
- Professional Communication
- Collaboration & Teamwork
- Cultural Humility & Inclusion
Performance Expectations
- Expand and maintain an active alumni engagement pipeline
- Increase Mobility Mentor participant enrollment and participation
- Support measurable growth in alumni workshop and event attendance
- Maintain timely and accurate Salesforce documentation
- Conduct consistent participant follow-up and engagement outreach
- Support participant advancement education and employment retention outcomes
- Contribute to the growth and continuous improvement of the Alumni & Mobility Mentor Program
- Demonstrate professionalism accountability and participant-centered coaching practices throughout all interactions
Compensation and Benefits:
JobTrain offers a competitive salary numerous health benefit plans and premium coverage of 90% vision and dental flex spending and HSA programs 401K with a 5% match after joining EAP and emergency services vacation time paid sick leave long-term disability and life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Years Day.
The pay rate for this position is $37.30 per hour.
JobTrain offers a competitive salary numerous health benefit plans and premium coverage of 90% vision and dental flex spending and HSA programs 401K with a 5% match after joining EAP and emergency services vacation time paid sick leave long-term disability and life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Years Day.
The pay rate for this position is $37.30 per hour.
Additional Information
We want applicants who are interested in JobTrains mission and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.
At JobTrain we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.
JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally JobTrain does not discriminate against any employee or applicant for employment because of race color ethnic background religion gender gender identity gender expression sexual orientation age marital status physical or mental disability or national origin.
Also please note:
- Our focus is on local candidates we do not offer relocation benefits.
- Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
- JobTrain will require the successful candidate to undergo a background check.
Required Experience:
Manager
About Company
JobTrain transforms lives & communities in Silicon Valley by preparing those most in need for successful, sustainable careers in high-demand and emerging fields.
