Airside Operations Compliance Coordinator
Job Location:
Charlotte, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Welcome to the City of Charlotte
Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork openness accountability productivity and employee development
Providing all customers with courteous responsive accessible and seamless quality services
Taking initiative to identify analyze and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Charlotte Douglas International Airport (CLT) Airside Operations is responsible for coordination and regulatory compliance with the Federal Aviation Administration (FAA) and other federal state and city government rules and regulations. Airside Operations is responsible for maintaining an active FAA Airport Operating Certificate under Part 139 as well as upholding the Airport Certification Manual approved by the Airside Operations Compliance Coordinator performs highly technical and detail-oriented work involving regulatory compliance operational document management and coordination of FAA-required programs and records. Primary responsibilities include updating and maintaining the Airport Certification Manual (ACM) Letters of Agreement (LOAs) Standard Operating Procedures (SOPs) Airport Emergency Plan (AEP) training materials and other operational compliance documents. This position coordinates timeline-sensitive updates maintains document accuracy and version control prepares materials for inspections and audits and ensures operational records comply with FAA TSA and airport requirements.
Pay Range $27.98-$37.80 commensurate with experience
ESSENTIAL DUTIES & RESPONSIBILITIES
Part 139 Self-Inspection training duties include: preparing recording and distributing training on the required FAA topics organize records for all training documents and prepare records for each annual FAA Part 139 Certification Inspection.
Assist and coordinate updates to essential operational and compliance documents to include the Airport Certification Manual (ACM) Airport Emergency Plan (AEP) Letters of Agreement (LOAs) Snow and Ice Control Plan (SICP) Surface Movement Guidance and Controls (SMGCS) plan and other working documents.
Coordinate document revision timelines implementation schedules approval routing and distribution for operational and regulatory compliance materials.
Maintain version control and organization of operational manuals compliance records SOPs LOAs and supporting documentation to ensure accuracy and audit readiness.
Prepare and organize documentation records reports and supporting materials for FAA inspections audits operational reviews and compliance deadlines.
Ability to respond calmly and effectively during emergency and irregular operations incidents following NIMS/ICS structure.
Establish and maintain effective working relationships. Provide assistance to tenants contractors the traveling public and airport employees.
Act decisively and exercise independent judgment within established rules regulations and procedures to ensure the safety of persons and security of property.
Maintain accurate records and produce reports.
Assists other Airport Operations divisions with tasks as needed. May be assigned to day-to-day Airport Operations duties as needed 24/7/365.
Other duties as assigned.
MINIMUM QUALIFICATIONS
Required Education and Experience
High School diploma (or GED equivalent) and five years of related work experience OR
Associates degree and three years of related work experience OR
Bachelors degree in aviation management or related field (Preferred)
Any equivalent combination of training education and experience that provides the required skills knowledge and abilities.
Required Licenses or Certifications
Valid Drivers License (Required)
Non-Movement Area Driving Certification (Required to be obtained upon hire)
Movement Area Driving Certification (Required to be obtained within 90 days of hire)
Work experience in Airport Operations at an FAR Part 139 certified airport and familiarity with Charlotte Douglas International Airport (Preferred)
AAAE C.M. or AAAE ACE Operations (Preferred)
ICSand 800 (Preferred)
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:
Knowledge of:
Thorough knowledge of FARs Partand associated Advisory Circulars Aviation departmental rules and regulations and standard operating procedures. Knowledge of other applicable federal regulations including FAR Part 121 TSR Part 1542 and NIMS/ICS.
Skills to effectively organize data and prioritize resources during routine and special operations.
Ability to work autonomously and maintain structure in a varying schedule based on the needs of tenants and workload.
Ability to establish and maintain effective working relationships with internal and external stakeholders representing CLT in a professional and positive manner.
Ability to effectively maintain a safe and functional airfield environment.
Ability to make quick critical and accurate decisions that align with governing authorities and Airport policies.
Advanced proficiency in Microsoft Office and Adobe Acrobat Pro including technical document creation editing formatting version control records management and electronic file organization.
Knowledge of document control processes regulatory recordkeeping requirements and operational compliance documentation standards.
Knowledge of the ACM contents and requirements including regulatory compliance operational procedures and safety standards.
Skill in:
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing a variety of duties often changing from one task to another of a different nature
Performing basic mathematical functions such as addition subtraction multiplication division and ratios
Troubleshooting and problem-solving techniques
Providing excellent customer service
Strong organizational project coordination and time management skills with the ability to manage multiple deadline-driven assignments simultaneously.
Collaboration and teamwork
Strong verbal and written communication skills with the ability to convey information clearly and effectively in person over the telephone via two-way radio systems and in written formats.
Strong ability to coordinate and complete timeline-sensitive operational and regulatory updates while maintaining accuracy organization and attention to detail.
Ability to:
Must be able to work assigned shifts including holidays and report back to work during emergencies urgent situations special events and inclement weather. Shifts are generally divided into first second and third shift hours to cover a 24/7 operation. Hours are subject to change based on operational need. Overtime may be offered and/or mandated when needed. Work both indoors and outdoors in all weather conditions
Operate a motor vehicle safely in all weather conditions on and off-road
Obtain and maintain both non-movement and movement area driving privileges within 90 days of hire
This position is deemed essential and employees are subject to mandatory overtime.
Must successfully pass and maintain an active Security Threat Assessment (STA) and Criminal History Records Check (CHRC). Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.
Meet schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize maintain and track operational documents electronic records revision histories and compliance files.
Prioritize and coordinate multiple concurrent document updates operational projects and compliance deadlines with minimal supervision.
Comprehend and apply complex guidance from Advisory Circulars and pertinent regulations
Communicate clearly and concisely in written and verbal communication
Adapt rapidly to changing priorities and projects
Collaborate with other teams
Conduct research prepare accurate records and reports.
WORKING CONDITIONS AND PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works primarily at a desk outside or within a vehicle. Spends about 75% of the time sitting standing and walking. The remainder of the time could be spent bending reaching twisting or driving. Must be able to walk up to one mile and drive up to 25 miles daily. Lift up to 25 lbs. for short distances and lift and carry 5 lbs. for up to 100 yards. Must be able to climb and descend stairs perform inspections on foot and in a vehicle operate various features of the terminal facility including elevators escalators lighting automatic doors and security gates. Must be able to operate and monitor communications equipment such as computers radios and telephones. May be exposed to chemicals fumes solvents machinery moving objects/vehicles dust slippery/uneven surfaces and excessive noise.
ADA and Other Requirements
Positions in this class typically require grasping stooping squatting kneeling crouching reaching pushing talking hearing seeing and repetitive motions.
Physical Requirements:
Essential and marginal functions may require maintaining physical condition necessary for sitting standing climbing or walking extended periods of time
Light to moderate lifting and carrying; some crouching stooping squatting crawling reaching pushing and pulling when performing tasks
Adequate vision hearing and speech required
Sensory Requirements:
Concentrated and attentive use of one or more senses (visual audio and other sensory modalities) for proof reading data entry tabulating data
Ability to operate in an environment with frequent interruptions from people and or noises which in return could result in some level of stress fatigue or strain
Comprehensive of written information in work related documents
Ability to hear understand and distinguish speech
CONDITIONS OF EMPLOYMENT
The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.
For questions about your application or the hiring process please email
The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Clickhereto learn more about the City of Charlottes benefits.
The City of Charlotte is a drug and alcohol-free workplace.
Required Experience:
IC
