Airport Dispatcher

Pay: $17.34-$17.34/ hourly The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience skills abilities geographic location and alignment with market data. We are looking for a reliable and Dispatcher part of the parking operations in assisting Shift Managers in the day-to-day operations. They are in some cases the only voice our customers may hear. Listed below are some of the duties and responsibilities.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM Employee Benefits Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N 92A LS YNT1X1 2T2X1

Shift: MondayTuesdayFridaySaturday: 10pm-6:30am

Take customer calls and provide accurate satisfactory answers to their queries and concerns

The ability to handle multiple tasks at one time in a fast-paced environment.

Answer the telephone assist customers and employees over the intercom at all locations.

Complete daily shift log keep an accurate record of events and issues for the entire shift.

Verify LPIs and reductions.

Generate various reports control gate arms and signs throughout parking facility.

Log and track any Mavis problems and perform Employee transponder duties.

Issue zip passes to airport employees.

De-escalate situations involving dissatisfied customers offering patient assistance and support

All other duties may be assigned from time to time.

• Qualifications Education & Experience
• Must be 18 years of age or older.
• 1 years experience in customer service industry.
• Excellent verbal and written communications skills in English.
• Proficient with Microsoft Office Word and Excel.