Airline Catering General Manager DEN Airport
Commerce, CO - USA
Job Summary
SUMMARY
The Catering General Manager is responsible for leading and overseeing catering operations across one or more locations to ensure safe efficient and compliant service delivery. This role drives operational strategy financial performance and workforce development while ensuring alignment with company customer and regulatory requirements. The Senior Catering Manager partners with executive leadership to implement long-term operational plans optimize performance and deliver consistent high-quality service in a fast-paced time-sensitive environment.
RESPONSIBILITIES
- Lead and oversee catering operations across multiple functions including transportation sanitation and commissary operations
- Develop and execute operational strategies to improve efficiency service quality and cost performance
- Ensure compliance with all company policies airline requirements and regulatory standards
- Drive performance against service level agreements (SLA) operational metrics and customer expectations
- Provide leadership coaching and development to managers supervisors and frontline teams
- Partner with HR on workforce planning talent development succession planning and performance management
- Oversee staffing models scheduling strategies and labor optimization to meet operational demands
- Manage and monitor operational budgets expenses and cost controls
- Build and maintain strong relationships with airline customers airport authorities and key stakeholders
- Oversee training programs and ensure compliance with all certification and recertification requirements
- Ensure accuracy and timeliness of operational reporting documentation and compliance records
- Lead Safety Management System (SMS) initiatives including safety audits incident reporting and continuous improvement efforts
- Identify operational risks and implement corrective actions to mitigate issues and improve performance
- Drive process improvements and standardization across locations or functions
- Communicate operational performance risks and opportunities to senior leadership
- Foster a culture of safety accountability and continuous improvement
- Perform any additional duties as assigned
QUALIFICATIONS
- 18 years of age or older
- Must be legally authorized to work in the country of employment
- Eligibility toacquireneeded credentials and clearances (FAA RAIC TSA Port Authority U.S. Customs and U.S. Postal- as applicable)
- Communicate effectively in English (reading writing speaking)
- 5 years of operational experience in catering aviation logistics or a related field preferred
- Minimum of 3 years of leadership experience including management of managers or multiple teams
- Proven experience managing operational performance budgets and workforce planning
- Strong leadership and decision-making skills with the ability to influence at all levels of the organization
- Advanced organizational analytical and problem-solving skills
- Ability to manage multiple locations or complex operations simultaneously
- Proficiency in Microsoft Office (Word Excel Outlook)
- Knowledge of safety regulatory and compliance requirements within an operational environment
- Ability to obtain and maintain required airport and security clearances
- Ability to pass a background check and drug screen
- Ability to work varying schedules including nights weekends and holidays as needed
To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may bemadeto enable individuals with disabilities to perform the essential requirements.
Compensation:
The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience. $85000-$95000 per year
PrimeFlightAviation Services âto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions atPrimeFlightAviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.
SMS/TEXT COMMUNICATIONSâ
By providing your mobile number and opting in you consent to receive SMS messages fromâPrimeFlightârelated solely to recruiting and employment opportunities such as job postings application status updates or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply.âReply STOP to opt out or HELP for assistance.âCarriers are not liable for delayed or undelivered messages. Numbers will be usedâin accordance withâthis Privacy Policy and not shared for marketing without consent.â
Required Experience:
Director
About Company
If you have a positive attitude, provide great customer service and enjoy working in a team-oriented environment, we invite you to apply. With over 50 airport locations and positions ranging from aircraft fueler and cleaner to wheelchair, baggage service and ramp agent, we provide ben ... View more