Air Ocean coordinator agent

Air Ocean Freight Coordinator / Agent - HOU - LAX - CHI - MIA
Salary: $55000$70000

Hands-on air freight operations role with some ocean experience preferred. CargoWise required. Air freight must be the majority of recent experience not procurement and not primarily ocean.

Join a people-first global freight forwarder recognized for 10 years as a Top Company for well-being stability and career growth. Youll work across a 35 country network on time-critical and complex shipments internal mobility and ongoing training and certifications. The culture is built around empowered operators fast decision-making and strong client service.

Responsibilities

• Manage air freight shipments AZ from origin to final delivery.
• Book cargo coordinate pickups prepare documentation follow up with airlines track arrange delivery and bill.
• Work with airlines truckers customers and internal offices on bookings pickups docs and cargo recovery.
• Monitor milestones flag delays/exceptions early and fix issues to hold service levels.
• Keep documentation system updates costs and final billing accurate.
• Support air freight quotes by checking routing transit times capacity and operational feasibility.
• Handle priority and complex shipments with tight follow-up through the full lifecycle.

Requirements

• 3 years hands-on air freight operations in freight forwarding.
• Strong experience in air export and/or air import operations.
• CargoWise experience (must-have).
• Knowledge of AES TSA requirements and air freight documentation.
• Able to run multiple shipments priorities and urgent requests independently in a fast-paced environment.
• Strong customer service communication and problem-solving.

Ideal

• Some ocean freight experience.
• Broader import/export operations experience.
• Aerospace or time-critical shipments.
• Support of multiple internal offices or internal customers.

Benefits