AI Workflow Architect, Business Operations

MW Partners is currently seeking a Workflow Architect to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties:

• A central knowledge repository that captures structured inputs - test results PMM project updates and other recurring information - in a consistent maintainable format.
• An AI query layer on top of that repository so any authorized user can ask a question and get an accurate high-level summary on demand - without needing to coordinate with individual PMMs.
• The end-state experience: org leadership and teammates can query the tool and provide at least an initial high-level answer immediately rather than waiting for someone to dig into the data.
• Lightweight processes and documentation so the team can keep the repository current and the tool useful long after the engagement ends.

Requirements:

• An operations mindset: You understand how teams function how information flows and how to design a tool people will genuinely adopt and maintain - not just a technically impressive artifact. This is a workflow and operations role requiring AI expertise not a software engineering role.
• Hands-on fluency with Claude / Glean / Copilot and demonstrably deep expertise with equivalent enterprise platforms and AI agent frameworks. We expect you to be an expert in the tools; you do not need to know Adobes internal tooling governance on day one but you should be able to build with these platforms immediately.
• A track record of building AI-powered tools - not advising on them. You have personally built and shipped working solutions whether from scratch or by orchestrating existing AI platforms LLMs and agent frameworks.
• Proven success in introducing user-centric processes: Ability to design workflows that others can keep current with minimal friction including the discipline to make the keep it updated step as easy as possible for contributors.
• Comfort operating with ambiguity and moving fast. A 6-month engagement has no runway for extended ramp-up - you can scope quickly build and deliver a working tool within the engagement window.
• Strong communication skills and the ability to work cross-functionally with marketing operations and data partners.

Desired Skills:

• Familiarity working with marketing or PMM organizations.
• Experience building tools with common enterprise AI platforms and agent tooling.
• Experience integrating or surfacing data from multiple sources with an eye toward eventual self-serve metric access.
• Prior experience working within or alongside a Strategy & Operations function.

For a further discussion or to find out more contact Snehita on or apply now.