AI Strategy Senior Director

At Broccoli were building AI teammates for the people who build and maintain our world.

We partner with plumbing HVAC and electrical contractors the hardworking businesses that keep homes and communities running and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Our AI teammates answer phones book appointments follow up with customers recover missed revenue and help contractors deliver exceptional customer experiences all while integrating seamlessly with platforms like ServiceTitan.

Before we wrote a single line of code we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything weve built.

Today:

• Hundreds of contractors rely on Broccoli every day.

• Weve grown to $15M ARR in under two years.

• Were trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.

• Were backed by Khosla Ventures and Y Combinator.

Were still just getting started.

If youve been on the value creation side of private equity you know the job: find the operational levers pull them across the portfolio and turn them into EBITDA. AI is the largest lever to come along in a generation. Broccoli is how the trades pull it.

Were hiring a Senior Director of AI Strategy to lead AI value creation across our most strategic customers which include PE-backed roll-ups and franchise groups with $1B revenue. Youll own the value creation thesis for these accounts and sit across the table from CEOs CFOs and PE partners as the person who makes the numbers move.

Youll have a team behind you. Every strategic customer has dedicated implementation customer success and forward-deployed engineers driving deployments and adoption on the ground. You oversee that team and own the outcome: ensuring every account gets the most from what it has today and has a clear path to realizing additional value over time across products and locations.

Expect travel to customers as needed to build executive relationships and ensure results.

• Own the outcome on each account: make sure every location is getting the highest value from the AI products it runs today quantify it in hard numbers (ROI EBITDA impact revenue conversion labor savings) and turn frontline results into board-level reporting.

• Diagnose why some locations outperform and others lag then close the gap across technology people and process.

• Drive expansion into more AI products and more locations growing each account toward our expanding platform.

• Direct the on-account team that owns execution (implementation customer success forward-deployed engineers) while you stay accountable for the outcome.

• Be the proactive partner to CEOs CFOs and PE partners carrying the value story to the top.

• Feed learnings from the field back to Product Engineering and Operations to shape both the roadmap and our operating model.

• 10 years across PE value creation or operating-partner roles top-tier consulting (MBB) or senior operating roles in trades industrials or field services.

• A track record of measurable impact: EBITDA margin revenue or operational improvement you drove through execution not just recommended.

• Customer obsession. You measure yourself by whether the customer is better off and you do what it takes to make sure they are.

• Credibility operating at the top advising sponsors boards CEOs and CFOs as a trusted partner.

• Comfortable in the data yourself. You can pull the numbers and build the model.

• You build polished executive-ready slides that make complex work easy to follow.

• Deep operational knowledge of how roll-up businesses run and where the leverage hides.

• An AI-native mindset. You use AI tools daily and have strong intuition for how AI reshapes how organizations operate.

• Excited to work in-person 5 days a week in San Francisco with the team

• Experience at PE portco specifically in home services (e.g. HVAC roofing garage pest control etc.)

• Startup experience

Required Experience:

Exec