AI Solutions Manager

MOR Furniture is one of the largest furniture retailers in the Western United States operating more than 40 retail locations multiple distribution centers and a rapidly growing e-commerce business. As part of our digital transformation strategy we are investing heavily in Artificial Intelligence automation data intelligence and process optimization to improve customer experience operational efficiency and business decision-making.

We are seeking an AI Solutions Manager to lead the practical adoption of AI across our business. This is not a research position. We are looking for someone who can identify business opportunities design AI-driven solutions and work with internal teams and external partners to deliver measurable business results.

The AI Solutions Manager will serve as the bridge between business operations and technology. This individual will work closely with leaders across Merchandising Inventory Planning Purchasing E-Commerce Retail Operations Customer Service Marketing Finance and IT to identify opportunities where AI can improve productivity automate workflows enhance decision-making and generate business value.

The ideal candidate combines strong business process understanding with practical AI knowledge and project leadership skills.

Success in this role will be measured by the business impact generated through AI initiatives rather than by technical output alone.

Develop and maintain MORs AI transformation roadmap.

Identify high-impact opportunities for AI and automation across the organization.

Prioritize initiatives based on business value feasibility ROI and implementation effort.

Partner with executive leadership to align AI initiatives with company objectives.

Analyze and improve workflows across:

Merchandising

Inventory Management

Purchasing & Supply Chain

Retail Operations

E-Commerce

Customer Service

Marketing

Finance & Reporting

Identify repetitive manual and decision-intensive processes that can be improved through AI.

Evaluate prioritize and lead implementation of business-focused AI solutions such as:

Merchandise Intelligence Agent

SKU performance analysis

Margin analysis

Product lifecycle management

Vendor scorecards

Inventory Intelligence Agent

Replenishment recommendations

Aging inventory alerts

Overstock and stockout prediction

Forecasting support

Purchasing Intelligence Agent

Demand forecasting

Lead time analysis

Vendor performance monitoring

Executive Reporting Agent

Automated daily weekly and monthly reporting

Business performance summaries

Executive dashboards and insights

Partner with IT teams vendors and business stakeholders to integrate AI capabilities into:

Legacy ERP

In-store Sales App

Shopify E-Commerce Platform

Power BI

CRM Systems

Customer Service Platforms

Marketing Systems

Ensure solutions are scalable maintainable secure and aligned with company architecture standards.

Establish AI best practices and governance standards.

Ensure compliance with security privacy and data governance requirements.

Evaluate AI vendors platforms and technology partners.

Promote AI literacy and adoption across departments.

Provide training and change management support.

Manage AI projects from concept through deployment.

Define requirements timelines success metrics and stakeholder expectations.

Coordinate internal resources and external vendors.

Track project performance and business outcomes.

Business Experience

5 years of experience in:

Retail

E-Commerce

Supply Chain

Business Operations

Product Management

Process Improvement

Technology Consulting

AI & Technology Knowledge

Working knowledge of:

Generative AI

Large Language Models (LLMs)

ChatGPT Claude Gemini Microsoft Copilot

Prompt and Context Engineering

Retrieval-Augmented Generation (RAG)

AI Agents and Workflow Automation

APIs and System Integrations

Data & Analytics

Preferred Experience with:

SQL

Power BI or Tableau

Data Analysis

Business Reporting

KPI Development

Project Management

Demonstrated ability to:

Lead cross-functional initiatives

Drive organizational change

Manage multiple priorities

Deliver measurable business outcomes

Retail or furniture industry experience

Experience with ERP POS or merchandising systems

Experience implementing AI solutions in a business environment

Knowledge of inventory planning purchasing merchandising or supply chain operations

Familiarity with Microsoft Azure AI OpenAI or Google AI platforms

PMP Agile Product Management or AI-related certifications

The successful candidate is expected to:

Complete AI opportunity assessment across major departments

Establish company AI roadmap

Launch first executive reporting automation initiative

Deploy at least 2 production AI solutions

Implement AI-enhanced reporting capabilities

Deliver measurable productivity improvements

Reduce manual reporting effort by 50%

Improve inventory visibility and decision-making

Launch AI capabilities within our Store App and/or Enterprise workflows

Demonstrate measurable ROI from AI investments

We are looking for someone who is:

Business-oriented

Highly analytical

Technology-curious

Action-oriented

Strong communicator

Process-driven

Collaborative

Results-focused

The ideal candidate understands that successful AI projects are fundamentally business transformation initiatives not technology experiments.

Location: San Diego CA (Preferred) / Remote (U.S. Based)