AI Solutions Engineer

At Office1 we leverage our winning triangle to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our customers success and that is why we focus on creating opportunities rooted in our employees purpose and passions.

Join Office1 and Shape the Future of IT Solutions

At Office1 we align our employees goals with our commitment to customer success creating a culture that fosters purpose and passion. Since 1995 weve been delivering innovative technology solutions to SMBs and have become one of the fastest-growing managed service providers in the Western U.S.

We are seeking an AI Solutions Engineer to join our this role youll turn our internal knowledge and manual processes into practical AI-assisted workflows - and help bring that capability to our clients. Youll build from the ground up: modernizing our data developing our internal company brain automating the processes that slow our team down and growing into our go-to resource for AI workflows.

Build AI that saves real hours - from the ground up

At Office1 were putting AI to work on the actual problems our team and our clients face every day. Were hiring our AI Solutions Engineer to lead that build: turning our internal knowledge and manual processes into practical AI-assisted workflows then bringing that capability to our clients.

This is a hands-on build-from-near-scratch role with real ownership. Youll start by helping modernize our CRM data (a short onboarding project with our Dynamics engineer) so you know our data inside out - then youll build our internal company brain and automate the processes that eat our teams time.

Heads up: the CRM work is onboarding not the job. The job is building AI workflows and automation.

What youll do in your first six months

• Help migrate and validate our CRM data alongside our Microsoft Dynamics engineer.
• Build v1 of our internal company brain an AI system that answers questions from our own knowledge with cited sources measured against a real test set.
• Automate at least two internal workflows with measurable time savings.
• Deliver at least one AI workflow for a client to an agreed quality bar.

What were looking for

• Youve built a retrieval/RAG system or AI agent over real documents you understand chunking retrieval and keeping a model grounded so it doesnt make things up.
• You can take a vague request and turn it into a clear testable spec before writing any code.
• You check AI quality with test sets and criteria not just by eyeballing a few outputs.
• You know LLMs fail in specific ways (hallucination confident wrong answers prompt injection) and you design for it.
• Youre comfortable in a Microsoft/Azure environment or you can get there fast.
• Working knowledge of breaking processes into automatable steps handling sensitive data safely and keeping AI costs reasonable.

This role is a great fit if...

You like building practical things that save real hours you want to own an AI capability from the ground up and youre early in your AI engineering career and eager to grow into our teams AI expert.

Its probably not a fit if...

You want a pure research role or youd rather work only on a polished existing platform - this is a hands-on greenfield environment.

Ready to build Apply with your resume. Be ready to discuss an AI workflow or system youve built and what you learned from it.

Diversity

Office1 believes we work more productively and our jobs are more enjoyable when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.

What We Offer

• Paid time off holidays and vacation
• Comprehensive medical dental and vision coverage with generous contributions
• Supplemental benefits (e.g. STD/LTD life EAP)
• 401K matching
• Onsite parking gym showers and activity rooms

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Location

• Las Vegas NV 89101 (Required)
• This is an onsite position in Las Vegas NV. There is no hybrid or remote work available.

Required Experience:

IC