AI Solutions Delivery Lead (Information Technology Manager II)

PURPOSE OF POSITION

The AI Solutions Delivery Lead serves as the technical leader within the AI Strategy & Adoption group responsible for AI capability research strategy light delivery (proofs-of-concept and lightweight integrations) and vendor partnership coordination for substantive AI implementations. This role works in close coordination with the Digital Workplace Learning & Adoption Manager who handles the agency-wide AI fluency and adoption scope. Together the two roles form the AI Strategy & Adoption groups leadership reporting directly to the CIO.

ESSENTIAL FUNCTIONS

AI Research and Strategy (35%)

• Track emerging AI capabilities vendor offerings and best practices relevant to the agencys mission.
• Evaluate AI platforms tools and services for agency use including LLM platforms AI coding tools document automation and data analysis capabilities.
• Develop and maintain the agencys AI strategy in coordination with the CIO.
• Advise the CIO and agency leadership on AI opportunities risks and investment priorities.

Light Delivery and Proofs-of-Concept (30%)

• Execute hands-on delivery of lightweight AI integrations proofs-of-concept and pilot projects.
• Build and demonstrate AI-powered tools for agency use cases (document automation data query assistance reporting automation workflow optimization).
• Coordinate with Tech Delivery teams when AI work intersects with application delivery.
• Evaluate and validate AI solutions before broader deployment.

Vendor Coordination (20%)

• Coordinate with external vendors and partners for substantive AI implementations that exceed light delivery scope.
• Manage vendor evaluation SOW development and engagement oversight for AI-related procurements.
• Serve as internal subject-matter expert on AI vendor landscape and procurement considerations.

AI Governance and Coordination (15%)

• Support the CIO in AI governance and policy including AI acceptable use policy operationalization vendor evaluation standards and alignment with state and federal guidance.
• Coordinate with the Digital Workplace Learning & Adoption Manager on agency-facing AI communication training content and adoption program substance.
• Participate in AI tool standardization and AI champions network activities.

This position is located in the Office of Information Technology.

A bachelors degree in communications business administration information technology mathematics statistics management information science or a related field and experience in telecommunications data processing and/or information technology. Relevant experience may substitute for the bachelors degree on a year-for-year basis.

• Bachelors degree in Computer Science Data Science Information Technology or a related field or equivalent combination of education and experience.
• Five (5) years of progressive experience in technology roles with demonstrated AI/ML exposure.
• Strong awareness of current AI capabilities across major platforms (OpenAI Anthropic Microsoft Google) and vendor offerings.
• Hands-on experience with AI tools and platforms comfortable building proofs-of-concept evaluating AI solutions and doing prompt engineering work.
• Strong written and verbal communication skills with the ability to communicate AI concepts to non-technical stakeholders and agency leadership.
• Experience with applied AI/ML in production or near-production settings (RAG systems document automation AI-assisted workflows).
• Experience coordinating AI vendor engagements or managing AI-related procurements.
• Familiarity with AI governance frameworks responsible AI practices and data privacy considerations (FERPA).
• Experience in state government K12 education or similarly regulated environments.
• Experience with Python Azure AI services or modern AI development tooling.
• Graduate degree in a relevant field.

WORKING CONDITIONS

• On-call availability may be required for mission-critical system incidents.
• Background check required.

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.

Experience:

Manager