AI Solutions Architect
New York City, NY - USA
Job Summary
No H-1B OPT or visa sponsorship will be provided or accepted.
Everyone is talking about agentic AI. One problem: nobody is handing the keys to an agent that still guesses. One hallucination in a 20-step workflow and everything breaks.
The real bottleneck isnt the model. Its deterministic answers. Deterministic answers require an enterprise knowledge vault. Weve spent the last eight years building exactly that.
Now were building the rest of the stack.
As a Solutions Architect at Shelf youll be the technical authority behind our most complex customer opportunities translating enterprise data architecture and AI challenges into solutions that can prove value quickly and scale into production.
Youll engage early in the sales cycle leading technical discovery and conversations around architecture security integrations and deployment strategy. Youll work with senior technical stakeholders to understand their existing data environment and AI initiatives design the target solution and guide proof-of-value pilots using real customer data.
This is a highly technical customer-facing role. Youll be equally comfortable whiteboarding an architecture with a CTO or Enterprise Architect digging into data models and pipelines alongside Engineering and explaining how the proposed solution creates measurable business value.
Reporting to the Director of Solutions Architecture youll partner closely with Account Executives throughout the sales cycle with primary ownership of technical evaluations and pilots. Youll also work with Customer Success through onboarding and initial enablement help architect expansion opportunities within existing accounts and bring structured feedback from the field directly to Product and Engineering.
- Lead Technical Discovery & Solution Design Translate customer data environments GenAI initiatives security requirements integrations and deployment constraints into clear deployable target architectures.
- Own Technical Evaluations Lead architecture security and deployment conversations throughout the sales cycle serving as the technical authority for senior customer stakeholders.
- Design & Guide Proof-of-Value Pilots Define success criteria and lead pilots using real customer data working directly with Engineering to demonstrate measurable value and validate the path to production.
- Architect for Production & Expansion Define reference architectures that guide customers from pilot through production deployment scale and additional use cases within existing accounts.
- Build & Influence Develop reusable reference architectures ontology templates and solution best practices while bringing structured field insights back to the CTO Product and Engineering teams.
- Solution Architecture Expertise 812 years in solutions architecture technical pre-sales enterprise architecture data/AI engineering or similar customer-facing technical roles with a track record of designing complex enterprise solutions.
- Deep Data & AI Expertise Strong command of data modeling data platforms ETL/pipelines LLMs RAG and agent-based systems; experience with knowledge graphs ontologies or semantic technologies is strongly preferred.
- Enterprise Technical Authority Deep understanding of enterprise architecture security integrations deployment strategy and cloud environments across AWS Azure and/or GCP.
- Senior Stakeholder & Commercial Credibility Comfortable leading technical conversations with Enterprise Architects Data Leaders CTOs and AI Leaders translating complex technology into business value and helping drive technical wins conversions and expansion.
- Hands-On & Collaborative Able to move between executive-level architecture discussions and hands-on collaboration with Engineering; familiarity with Python and modern AI development tools such as Claude Code or Cursor is a plus.
- Build the Future of Enterprise AI Help define how AI-native companies will operate over the next decade.
- Industry Leader Weve spent the last eight years becoming a leader in enterprise AI knowledge. Now were building the next chapter.
- Backed by World-Class Investors Join a company supported by leading investors and trusted by many of the worlds largest enterprises.
- Accelerate Your Career Youll wear more hats own more projects and gain more exposure in a year than most people get in several. There are very few places where youll learn this much this quickly.
- Compensation Competitive base salary very meaningful equity.
- Flexible PTO
- Medical Dental & Vision Comprehensive health coverage.
Required Experience:
Staff IC
About Company
Eliminate bad data before it becomes the wrong answer. Next-generation knowledge management for accurate GenAI answers.