AI Product Manager II
Salt Lake, UT - USA
Job Summary
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
If you are passionate about using AI to solve meaningful problems and create exceptional user experiences this role is an opportunity to make a direct impact on the student journey. As an AI Product Manager II you will partner with engineering design analytics and business stakeholders to deliver AI-powered experiences that help students navigate key moments throughout their educational experience.You will own a focused product area centered on AI agent and conversational experiences helping shape how students engage with WGU across multiple digital channels. From discovery through launch and optimization you will guide product strategy prioritize opportunities and deliver solutions that create value for both students and the business.
- Own and prioritize the product backlog balancing stakeholder needs technical considerations and product health while maximizing customer and business value.
- Lead product discovery efforts to understand user needs identify opportunities and develop business cases that inform product strategy and roadmap decisions.
- Partner closely with engineering UX analytics and business stakeholders to define requirements and deliver impactful AI-powered experiences.
- Drive the evolution of AI agent and chatbot capabilities that support students across web mobile and messaging channels.
- Translate product strategy into well-defined features epics user stories and acceptance criteria that enable effective agile delivery.
- Measure product performance connect initiatives to business and customer KPIs and develop action plans based on data and insights.
- Support product launches release planning change management activities and post-launch analysis to increase adoption and effectiveness.
- Bachelors Degree.
- 5 years of experience as a Software Product Manager Product Owner or related experience. Candidates with slightly less experience who demonstrate strong product management fundamentals may also be considered.
- Professional Product Certification (e.g. Certified Scrum Product Owner (CSPO) Pragmatic Marketing).
- Experience working in agile environments.
- Experience delivering AI-powered products conversational AI solutions chatbots AI agents or similar customer-facing AI experiences.
- Experience partnering with engineering UX analytics and business stakeholders to deliver software products and measurable business outcomes.
- Experience with backlog ownership roadmap development stakeholder management and agile product delivery.
- Experience working with tools such as Jira roadmap management platforms and integrated enterprise systems such as Salesforce.
- Excellent presentation written verbal communication and product storytelling skills.
- Experience in Education Technology or student-facing digital products.
- Experience launching AI experiences across multiple channels including web mobile messaging or CRM platforms.
- Masters Degree.
- Introductory call 30 minutes
- Hiring manager interview 30 minutes
- Onsite presentation
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
IC
About Company
Western Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.