AI Product Management Sr Advisor II

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

AI - Product Management - Sr Advisor II

About your role:

Lead product strategy and execution for agent creation governance identity access risk controls and platform administration within agentOS. You will work across Engineering Architecture Security Risk Compliance Legal and user experience teams to deliver secure scalable platform capabilities for regulated financial services. This role helps financial institutions safely create govern and manage AI agents across banking workflows.

What youll do:

• Define product strategy roadmap and success measures for agent creation lifecycle management governance identity access risk controls and platform administration.
• Translate governance operational and control requirements into clear product workflows for administrators builders reviewers approvers and operations users.
• Lead product discovery workflow design user journeys wireframes prototypes requirements acceptance criteria release planning and post-release measurement.
• Define evaluation criteria test scenarios scorecards quality measures and production readiness standards for AI-enabled platform capabilities.
• Partner with Engineering and Architecture to deliver secure scalable cloud-native capabilities that support enterprise deployment and administration of AI agents.
• Collaborate with Security Risk Compliance and Legal teams to support governance auditability privacy identity controls and operational readiness requirements.
• Guide and develop product managers and cross-functional contributors establish clear priorities and drive consistent execution against roadmap commitments.
• Coach team members on product practices measurable outcomes and decision frameworks to improve delivery quality and platform adoption.
• Align cross-functional teams around scope sequencing tradeoffs and delivery plans to support platform goals and enterprise requirements.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 10 years of experience in product management for enterprise software AI platforms fintech software as a service infrastructure workflow security or developer products.
• 8 years of experience building and shipping platform products used by multiple teams customers or user personas.
• 8 years of experience translating technical governance identity and risk requirements into product requirements workflows and release plans.
• 6 years of experience working with cloud-native systems application programming interfaces identity and access management authorization data access governance and security concepts.
• 6 years of experience in regulated environments requiring security compliance auditability privacy and operational controls.
• 5 years of experience managing and developing teams.
• Experience using AI-assisted product design prototyping or development tools such as GitHub Copilot Cursor Figma AI v0 AWS Bedrock Anthropic Claude OpenAI or similar tools.
• Bachelors degree or higher in business computer science engineering information systems or a related field or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• Experience with enterprise identity and access management authorization governance compliance platform administration or enterprise security products.
• Experience with large language models AI agents agent evaluation frameworks LangGraph LangChain AWS Bedrock or similar AI ecosystems.
• Experience in financial services including banking payments cards merchant acceptance fraud risk compliance or servicing.
• Experience creating wireframes prototypes interaction models or workflow designs for technical platform users.

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel:

This role requires regular travel (10 - 25%). Approximately 15% travel off-site or to other office locations is expected.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training development and internal mobility opportunities.
• Medical dental vision life and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

These pay ranges apply to employees in Sunnyvale California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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