AI Product Community Manager (Contract)
San Francisco, CA - USA
Job Summary
Contract roles are geared toward independent professionals interested in temporary or project-based work.
Sia Title: Project Consultant (Exempt Contractor)
Project Title: AI Product Community Manager
Project Length: This is a temporary position with an expected duration through 6/30/27 may extend
Project Hours: 40 hours per week
Rate: $75-95/hour
The expected compensation for this contract is per year. The exact pay rate will vary depending on a wide array of factors which may include but are not limited to skills experience and location.
Location: Open to remote candidates
About the Role
Sia is partnering with one of the worlds leading technology companies to help build the community around a next-generation consumer AI product at the frontier of artificial intelligence.
This is a rare opportunity to help shape a new community experience from the ground up powered by cutting-edge AI and designed for people looking to get more out of life with the help of AI agents. The product is already generating real organic energy: users are showing up experimenting sharing what they create and forming their own pockets of culture without much prompting. Now the opportunity is to turn that momentum into a community that lasts scales globally and meaningfully influences where the product goes next.
Youll play a critical role in defining how people connect collaborate learn and create value within an AI-enabled ecosystem with the potential to reach millions. Youll work at the intersection of AI consumer technology community product and culture combining the creative freedom of building something new with the reach and resources of one of the worlds largest technology companies.
Were looking for someone who thinks like both a strategist and a builder. Someone who is equally energized by understanding community behavior through data designing engagement programs testing new ideas and leveraging AI to create smarter more personalized community experiences.
This isnt just about managing a community. Its about helping define what community looks like for a new generation of AI products and creating a direct connection between some of the products most engaged users and the teams building its future.
If youre passionate about emerging technology human behavior community growth and creating experiences people genuinely love wed love to meet you.
What Youll Do
Own the Community Strategy
Define what community means for an emerging AI product: who its for what members get out of it and how it grows
Build a home for the most engaged users that remains valuable trusted and well-run as the community scales
Develop ambassador advocate and power-user programs that give highly engaged users a meaningful role in the community
Design and test engagement programs that deepen participation connection and long-term community value
Make it simple for members to run their own events and meetups through scalable programs and toolkits
Partner closely with social brand and creative teams to bring what the community is creating to a broader audience
Drive adoption in new markets through community-led outreach adapting the approach as the product expands internationally
Explore how AI can enable smarter more personalized and more scalable community experiences
Build the Growth Loop
Partner with growth teams on referral and invite mechanics that feel organic to the community
Identify creators advocates and early adopters producing compelling content and help them continue building
Turn community participation into sustainable product advocacy referrals and organic growth
Use community behavior engagement data and experimentation to understand what drives participation retention and advocacy
Keep authentic user stories use cases and emerging behaviors flowing back to marketing and product teams
Test new ideas quickly learn from the results and scale the programs that resonate most with members
Connect the Community to the Product
Serve as the internal voice of the community translating user behavior feedback emerging AI use cases requests and friction into insights Product and Engineering can act on quickly
Identify how people are actually using and experimenting with the product including behaviors and use cases the team may not have anticipated
Build feedback loops between early adopters and the teams shaping the product roadmap
Own community health metrics including activity retention sentiment advocacy and community-driven growth
Combine qualitative feedback with participation and behavioral data to identify patterns opportunities and emerging needs
Help ensure the path from product to community and from community back to product actually works
Qualifications :
What You Bring
8 years of experience across community social developer relations creator programs product advocacy or related areas
Experience supporting at least one consumer technology product at meaningful scale
Demonstrated experience building an ambassador advocate creator or superuser program from the ground up
A builder mindset with experience taking community programs from idea to launch testing what works and iterating quickly
Strong interest in artificial intelligence and how AI products are changing the way people create communicate and interact with technology
Experience building community around an AI generative AI emerging technology or highly technical product is strongly preferred
Ideally experience engaging early adopters or technically curious users around rapidly evolving products
Experience scaling an online community beyond manual moderation through automation community roles governance escalation paths and scalable processes
Strong analytical instincts and the ability to use community behavior engagement data and qualitative feedback to inform strategy
Ability to translate community insights into clear actionable recommendations for Product and Engineering
Strong writing skills and a distinct authentic voice. You understand internet culture can read a room and know how to communicate in a way that feels human rather than corporate
Comfort operating in an early-stage environment where the product community and playbook are still evolving
A track record of building trust as a core part of the community experience
Nice to Have
Direct experience with AI generative AI AI-powered consumer products AI agents or emerging technology communities
Experience launching or managing beta early-access or design-partner programs
Experience working with highly engaged early adopters and translating their feedback into product insights
Experience using AI automation or personalization to improve community engagement or operations
Experience building community internationally
Experience with creator-led or user-generated content ecosystems
Experience working with a product built around a distinct character identity or persona
What Success Looks Like
A thriving community that grows organically where people initially show up for the AI product and stay for the community around it
A community experience that helps people connect collaborate learn and discover new ways to get value from AI
A recognizable power-user or ambassador program that members genuinely want to join
Early adopters and highly engaged users consistently influencing the product roadmap
A steady flow of emerging AI use cases user behaviors and community insights reaching Product and Engineering
Community programs that are continuously tested and improved using engagement data member behavior and feedback
The most engaged users becoming some of the products strongest advocates and sources of organic growth
A scalable community model that can grow alongside the product as it reaches millions of users across new markets
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Sia Partners is an equal opportunity employer. At Sia Partners we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Remote Work :
Yes
Employment Type :
Contract
About Company
Sia est un groupe international de conseil en management de nouvelle génération. Fondé en 1999, nous sommes nés à l’ère du numérique. Aujourd’hui, nos services en stratégie et management sont augmentés par la data science, enrichis par la créativité et guidés par la responsabilité. No ... View more