AI Lead – HR Transformation
Job Location:
Atlanta, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your careerglobal
Make your mark with one of the biggest names in payments.At Global Payments you help businesses grow by transforming how they accept and manage payments.As the AI Lead you will drive the integration of artificial intelligence across our HR transformation agenda. This role will shape and deliver our HRAIroadmap ensuring our systems processes and data foundations are designed to supportAI-driven capabilities (includingAIagents) while maintaining strong governance compliance and ethical standards.
As part of the HR Transformation team you will work across HR IT Data Risk and external vendors to embedAIinto core HR services and future-proof our operating model.
WhatYoullOwn
AI Strategy & Roadmap
- Define and own the HRAIroadmap aligned to broader business and HR strategy
- Identify prioritize and build business cases forAIuse cases (e.g. employee self-service recruitment workforce analytics case management)
- Translate emergingAIcapabilities into practical HR applications
Delivery & Implementation
- Drive the end-to-end delivery of HRAIinitiatives (from concept through to deployment and scaling)
- Partner with HR systems teams to ensure platforms (e.g. HCM case management knowledge systems) areAI-ready
- Oversee implementation ofAI-enabled tools such as copilots chatbots and workflow automation
AI-Ready HR Architecture
- Ensure HR data processes and systems are structured to supportAIand automation
- Define requirements for data quality taxonomy and knowledge management to enableAIagents
- Work closely with the enterpriseAIteam and data teams on integration and scalability
Governance Risk & Compliance
- Establish and maintainAIgovernance frameworks within HR
- Ensure compliance with data privacy employment law andAIregulations
- Implement ethicalAIprinciples including bias mitigation and transparency
- Partner with Legal Risk and InfoSec onAIcontrols and policies
Change & Adoption
- Drive adoption ofAIsolutions across HR teams and end users
- Support change management training and communications
- BuildAIcapability within HR (upskilling guidance best practices)
Continuous Improvement & Innovation
- Track performance and ROI ofAIinitiatives
- Stay current onAItrends and assess relevance to HR
- Continuously evolve the HRAIstrategy based on outcomes and new technologies
What You Bring
- Relevant experience or Bachelors degree in Information Technology or related field
- Minimum of 8 years of experience in AI emerging technology and risk & compliance.
- Proven track record in developing and implementing AI
- Experience working cross-functionally with legal compliance risk IT and business teams to embed ethical and regulatory standards into AI initiatives.
- Hybrid position (minimum of 3 days a week onsite) based at one of our East Coast Offices Atlanta GA Columbus GA Jefferson IN Cincinnati OH or Charlotte NC.
About the team
Our inclusive and global team wins together every day.Wereproud to have the best minds in the industry who you can learn from as your career grows. its unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes aGlobalpayer
Globalpayersthink like a client act like an owner and win as one team.Werecurious and innovative - always finding a better way to deliver impact. We empower each other to makedecisionsanditsour passion that drives excellence in everything we set out to do.
Ourperks- whatwellbring for you
We knowitsbigger than just your career.Itsyour life and your world.Thatswhy we offer global benefits and programs to support you at every stage.Heresa taste of what you can expect.
Opportunities to grow your skills and build your career within a global business
Access to learning development and on-the-job experiences that expand yourexpertise
A supportive inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employeeassistanceprogram to support your wellbeing
Recognition through a global platform that celebrates your achievements.
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
