AI Enablement Specialist I III
Job Location:
New Orleans, LA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Title:AI Enablement Specialist I - III
Work Place Flexibility: Hybrid
Legal Entity:Entergy Services LLC
***The preferred location for position is New Orleans other locations will be considered ***
Job Summary/Purpose
The AI Enablement Specialist is a key member of the AI Enablement organization responsible for building sustaining and accelerating a collaborative and vibrant AI community. This role develops implements and maintains knowledgesharing and enablement programs focused on AI including generative AI analytics data platforms and automation while ensuring employees across the company can confidently adopt and apply AI capabilities.
The Specialistpossessesa strong understanding of AI concepts and can translate complex technical information into engaging accessible training and enablement experiences. This role partners closely with AI subject matter experts to design learning toolkits demos and training materials that support business users and analysts in developing AI solutions aligned with enterprise platforms processes and standards.
A corefocus of this position is delivering scalable enablement: coordinating requests creating training materials and agendas supporting learning initiatives and ensuring employees have the guidance needed to use approved AI tools effectively. The Specialist also works directly with business customers to understand their needs provide guidance on AI tools and techniques and empower them to successfully adopt AI in their own workflows.
Additionally the Specialist helps drive continuous improvement of all training and enablement programs by evaluating effectiveness gathering insights and contributing to the evolution of customer engagement enablement processes and AI literacy across the organization.
Job Duties/Responsibilities
Collaborate with AI teams and subject matter experts toidentifyopportunities to enhance employee AI adoptionknowledgesharing and effective use of AI tools and platforms.
Design and deliver training materialsquickstartguides toolkits and demos that help employees understand and apply AI analytics data platforms and automation capabilities.
Coordinate and deliver training sessions workshops and enablement programs across the AI Enablement organization.
Provide clear guidance and resources to help employees access and effectively use approved AI tools andplatforms.
Serve as a resource for business users exploring AI solutions offering practical support on tools processes standards and best practices.
Partner with technical teams toidentifyemerging AI trends and incorporate them into training materials enablement programs and learning experiences.
Gather feedback and evaluate the effectiveness of enablement programs through surveys assessments and performance insights.
Track and report on the impact of AI training and enablement initiatives on business outcomes and employee adoption.
Stay informed on AI industry developments and share relevant insights to support continuous learning across the organization.
Maintainaccuraterecords of training sessions enablement activities and related documentation.
Support intake prioritization and coordination of enablement requests from business teams.
MinimumRequirements
Minimumeducationrequired of the position
Bachelors degree in computer science information technology business administration or a related field; or equivalent work experience
Minimumexperiencerequired of the position
Specialist I:0-2 years of professional experiencewith exposure to training instructional content creation technical customer support or community engagement.
SpecialistII:24 years of professional experience includingat least 1 yearsupporting training programs technology enablement customer engagement or community experience helping users adopt technology solutions delivering workshops or supporting AI/analytics/automation tools.
SpecialistIII:46 years of professional experience includingat least 2 yearsin AI enablement data/AI literacy training community program support or technical customer-facing ability to translate technical concepts into clear materials and facilitatecrossfunctionallearning or user adoption.
Minimumknowledgeskillsand abilitiesrequired of the position
Proventrack recordof providing customer service consulting or training on the use of software tools and processes to solve business problems.
Ability to translate complex technical concepts into clear and understandable language.
Experience with instructional methodologies including hands-on activities and simulations and tools.
Familiarity with software development processes and tools
Passion for technology and a willingness to stayup-to-dateon emerging technologies trends and processes
Familiarity with knowledge-sharing platforms and tools
Familiarity with AI and machine learning principles
Familiarity with cloud-based data and computing platforms
Excellent communication collaboration and organizational skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Familiarity with energy and utility industry preferred
Anycertificates licenses the position
No certificatesrequired; however credentials such as AWS Certified AI Practitioner or similarAIfocusedtraining certifications are a plus.
Primary Location: Louisiana-New OrleansLouisiana : New Orleans
Mississippi : Jackson
Texas : Woodlands
Job Function: Corporate
FLSA Status: Professional
Relocation Option:
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123595
Travel Percentage:25% to 50%
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Required Experience:
IC
About Company
Entergy is an integrated energy company that provides electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. We power life.
