AI Deployment Strategist, Enterprise

Scales Enterprise Applications business is growing faster than ever in the quest to develop reliable AI systems for the worlds most important decisions. As an AI Deployment Strategist you will be right at the center of it helping our largest customers build launch and scale groundbreaking GenAI solutions that redefine their industries. You will take full ownership of our deployment success turning bold ideas into real impact and ensuring every engagement delivers exceptional results.

In this role you will work directly with data engineering business and AI leaders at some of the worlds top Enterprises. You will guide projects from the first conversation through delivery expansion and measurable business outcomes. Within Scale you will collaborate closely with Machine Learning Engineering Product and Finance teams to streamline execution improve processes and shape our approach to enterprise delivery.

This is a fast-moving high-impact role that blends customer strategy operations product strategy and execution. You will lead the team that serves as the voice of the customer and ensure their flawless execution of customer projects.

You will own:

• The customer outcome: You are the on-the-ground DRI. Renewals and expansion happen because the deployment worked and the deployment working is your job.
• Repeatable delivery: On time at quality with deployment standards you define and enforce. When internal or external teams are not moving fast enough you push them.
• The next workstream: You see where AI unlocks new business value inside an account before the customer does. You frame the case and bring it to life with our AE and product teams.
• Unsticking whats stuck: When something is blocked you go fix it. With Engineering Product Finance Ops whoever it takes.
• Feedback that shapes the product: You bring whats working and what isnt back to product and leadership in a way they can act on.

Ideally youd have:

• Experience from one of three places weve hired strong Deployment Strategists out of:
  (1) operators at companies that deploy enterprise AI or data products (Palantir DS or FDE-style roles and the equivalents elsewhere)
  (2) Strategy consultants from BCG McKinsey or Bain whove moved into tech because they want to own outcomes or
  (3) technical PMs or engineers who got pulled into the business and customer side and never looked back. These are profiles that have worked well we are always open to other profiles that fit our role requirements.
  
  
• 5-8 years in high-growth high-ambiguity environments. A technical or quantitative background (CS engineering economics statistics STEM) helps.
• Low ego high hunger. You take direct feedback well name your own weaknesses honestly and run at hard problems.
• A diagnose-before-you-solve instinct. Hypothesis-driven. You ask two layers of questions before reaching for a framework.
• Zero jargon. You can turn a technical concept into business impact a CFO would act on and a delivery plan an engineer would execute against.
• Technical credibility. No engineering degree required. You are curious enough to push back on engineering leads when the architecture or the accuracy story doesnt hold up.
• Commercial instinct. You think in business levers. You articulate ROI without prompting and spot upsell logic the AE missed.
• Grit. You stick through tough periods. We are wary of project-hoppers.
• Willingness to travel 30-50 percent which can include international trips depending on the account.

Nice to have:

• Hands-on experience with enterprise AI or data infrastructure products
• Deeper industry knowledge in healthcare financial services or consumer

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Ernst & Young Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

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