AI Deployment Engineer, Enterprise

About the Team

OpenAIs AI Deployment Engineering team helps organizations turn frontier AI capabilities into safe reliable and high-impact production systems. We work with customer executives product and engineering teams security leaders and transformation teams to identify valuable opportunities accelerate technical implementation and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures diverse data environments security and governance requirements multiple stakeholder groups and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.

About the Role

As an Enterprise AI Deployment Engineer you will partner directly with leading organizations to design build and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment hands-on engineering and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping evaluation production launch and scale. You will write and debug code build evaluation systems resolve complex integrations and guide decisions involving model behavior reliability latency cost safety security governance and operational readiness. Success is measured by production systems sustained adoption and meaningful customer impactnot simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAIs products evolve.

This role is based in our SF or NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role you will:

• Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures implementation plans evaluation strategies and measurable success criteria.

• Design build and deploy AI systems that solve important customer problems and produce measurable business outcomes.

• Work hands-on in code to build prototypes evaluation harnesses reference implementations integrations and production accelerators.

• Make sound technical decisions across models agents retrieval tools data reliability observability latency cost safety security and governance.

• Diagnose complex implementation challenges reproduce failures test hypotheses and drive blockers toward resolution.

• Help customers progress from promising prototypes to reliable production systems sustained adoption and scaled impact.

• Partner closely with customer engineering teams and OpenAI Product Research Engineering Security and go-to-market teams translating deployment experience into high-signal product feedback.

• Create reusable architectures tooling playbooks and technical guidance that accelerate future enterprise deployments.

Youll thrive in this role if you:

• Have a demonstrated track record of designing building and delivering AI or machine-learning systems in enterprise environments including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering forward-deployed engineering software engineering customer engineering solutions architecture or technical consulting.

• Can point to substantial personal contributions in code architecture evaluation debugging or production engineeringnot only program or stakeholder management.

• Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript TypeScript or another relevant language is valuable.

• Understand how to evaluate AI systems systematically using representative data graders production signals and human judgment.

• Have navigated enterprise production requirements such as integrations reliability observability security privacy data governance performance and cost.

• Can connect technical decisions to customer workflows adoption and measurable business outcomes.

• Communicate with clarity and credibility across hands-on engineers technical leaders security teams product leaders and executives.

• Bring high agency strong technical judgment and end-to-end ownership in ambiguous environments.

• Learn quickly challenge assumptions constructively and collaborate with humility; experience in a particular industry or with OpenAI products is not required.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

IC