AI Automation & IT Support Specialist

FullTime Onsite $25.00$27.00 Hourly (Depending on experience) Benefits

Mayersohn Law Group is growing and were seeking an entrylevel AI Automation & IT Support Specialist to support internal workflows system stability automations and inhouse AIassisted tools.

This role is ideal for someone early in their technical career who enjoys working with technology experimenting with AI tools troubleshooting systems and helping keep operations running smoothly. Youll support internal departments using AI assistants CRM platforms and basic system integrations. Experience with automation tools is helpful but not required.

If you enjoy learning how systems connect solving technical problems and building efficient workflows this role offers strong growth potential.

• Competitive hourly pay
• Medical dental vision and 401(k) benefits
• Paid time off and paid holidays
• Training and professional development
• Supportive collaborative inclusive firm culture
• Modern systems engaged leadership and opportunities to build technical skills

AI Workflow Design & Automation

• Build refine and maintain AIpowered workflows using Claude and integrated platforms (GoHighLevel Clio intake systems).
• Convert manual processes into automated sequences that improve efficiency across intake case management client communication and internal operations.
• Create structured prompts templates AI agents and internal assistants for tasks such as drafting summarization data entry followups case updates and referral management.
• Develop automated documentgeneration workflows (summaries memos checklists clientfacing templates).
• Implement AIassisted routing logic for forms SMS email and task assignments.
• Connect AI workflows to CRM systems calendars communication tools and databases; support basic integrations APIbased automations and data migrations.
• Maintain clean accurate data across connected systems to ensure automations run correctly.
• Translate staff needs into technical solutions and provide ongoing updates improvements and support for all AI workflows.
• Build AI dashboards automated reports and operational insights for leadership.

System Testing QA & Reliability

• Test endtoend automations (forms triggers workflows outputs) to ensure accuracy and prevent workflow failures.
• Identify diagnose and resolve automation errors before they impact staff or clients.
• Maintain version control of workflows prompts and system configurations.
• Monitor automation performance and adjust logic based on data errors or staff feedback.

IT Support Security & Compliance

• Provide light IT support including troubleshooting software issues login problems and workflow errors.
• Monitor system uptime platform behavior and automation triggers to ensure consistent performance.
• Document internal processes system configurations and automation logic.
• Work with vendors or support teams when deeper technical troubleshooting is required.
• Ensure all AI workflows comply with legal ethics confidentiality requirements and Florida Bar advertising rules (if applicable).
• Maintain secure handling of client data within AI tools and connected systems; implement guardrails to prevent unauthorized access or incorrect AI output.

• Strong organizational and administrative skills with the ability to manage multiple tasks.
• Comfort using technology and learning new tools; interest in AI workflows Claude and platforms like GoHighLevel.
• Some experience with CRM tools automation platforms or technical systems (helpful but not required).
• Ability to troubleshoot basic IT issues navigate integrations and work with support teams or vendors.
• Clear communication skills and ability to collaborate across departments.
• Strong attention to detail and habits for checking data accuracy.
• Ability to work independently solve straightforward problems and support leadership.
• Availability to work after hours for weekly scheduled firm events.

Preferred

• Experience using Clio Manage Quo Clio Grow or similar platforms (not requiredtraining provided).

Mayersohn Law Group P.A. is an AVrated NAMWOLFcertified South Florida law firm known for excellence in litigation. Founded by Leah Mayersohn a former prosecutor with decades of highstakes trial experience the firm represents clients in Criminal Law Family Law Real Estate and Commercial Litigation.

Our mission: Relentless where it matters. Deliberate at every turn.
We pursue outcomes with tenacity while applying thoughtful strategic judgment at each step.

We are guided by our PATHS values:

• Purposeful: Every action is intentional and moves the case forward
• Accountable: We take ownership from intake through resolution
• Trustworthy: We handle every matter with discretion and care
• Honest: We communicate clearly directly and truthfully
• Strategic: We apply sound judgment and realworld thinking to every case

Our team works in a direct fastpaced solutionsfocused environment. We value professionals who communicate clearly accept candid feedback and stay focused on achieving results while supporting our systems and operations.