Agentic AI Product Manager, Platform Sales

Apples Worldwide Channel Strategy u0026 Operations (WW CSO) develops and deploys global sales programs to deliver extraordinary customer experiences and drive channel sales with deep expertise spanning digital physical and people enablement. Within CSO the Agentic AI Development team builds intelligent agent-powered experiences for Channel Sales. This is a startup environment within Apple and the products we build have direct measurable business impact across multiple GEOs investing in the platforms and infrastructure that let teams across our worldwide sales organization build run and scale AI agents. This is the foundation a fast-growing portfolio of agentic products is built on.

Were looking for a senior product manager to own our agentic AI platform as a product its vision strategy roadmap and requirements. This is the infrastructure that lets teams build deploy and run AI agents at define what gets built and why. Youll translate business needs into clear product requirements prioritize relentlessly for how quickly a user reaches a working result and partner closely with engineering to ship. Youll grow the ecosystem around the platform the reusable components integrations and capabilities that make teams role is a blend of technical and product thinking. Youll own the prioritization of the roadmap and capabilities runtimes APIs integrations and tool use and translate fluidly between business need and engineering reality. Youll be the voice of every user from the non-technical person who just wants to run an agent to the engineer who builds one from scratch.

Own the agentic AI platform as a product vision strategy roadmap and the product requirements engineering builds againstnOwn the full experience of how agents are built configured deployed and run on the platformnTranslate ambiguous business needs into well-scoped product requirements with clear success metricsnDefine the platforms core models deployment customization and governance so teams can self-serve safelynGrow the ecosystem around the platform reusable components connectors integrations and capabilities that make teams productivenEnable teams to build and deploy agents across multiple languages and regional contextsnPartner closely with engineering to sequence and ship the roadmapnDefine and track the platforms success metrics adoption active usage and how quickly a new user reaches their first working resultn

n8 years of product management including platform or developer-platform products shipped to productionnTrack record owning a product from vision through requirements through launchnStrong technical fluency comfortable holding runtimes APIs integrations and data models in your head and translating between business needs and engineering implementationnExcellent written communication crisp product requirements specs and roadmaps that engineering can build from without reworknTrack record of shipping products with measurable impact

nBuilt an internal developer platform infrastructure product or ecosystem where others build on top of what you shipnFamiliarity with agentic AI and large language model (LLM) systems agent authoring tool use orchestration and evaluationnExperience with MCP (Model Context Protocol) or similar tool-use and integration frameworksnExperience defining platform governance and customization modelsnExperience with multi-tenant customization models (configuration overlays forking versioning)nExperience shipping to global multilingual multi-region audiencesnApple experience a plus familiarity with how Apples worldwide sales and regional teams operatenComfort with ambiguity and startup-like environments inside a large organizationnBackground in retail commerce training/enablement or enterprise operations domains