Agent Title Operations

As the Title Operation Agent you will prepare various paperwork like Deeds Affidavits and others for owners/members seeking to update their ownership. Your role involves generating reviewing auditing and recording legal title documents to ensure accuracy and quality. Must have the ability to multitask be very organized and have strong attention to detail skills while being effective efficient flexible and dependable in completing their daily tasks and responsibilities.

As the Title Operations Agent you will be responsible for:

• Monitor daily report to identify and work on cases assigned.
• Ensure clear title on each Case assigned by reviewing OR performing title searches.
• Identifying and resolving title defects found from title searches results.
• Create transfers resales and relinquishment documents for non-deeded and deeded inventory.
• Review of documents such as Power of Attorney Certificate of Trust Probate Corporation Wills Death Certificates among others to identify current ownership and generate the documents accordingly.
• Audit non-deeded documents to verify accuracy.
• Review and audit deeds to ensure they meet all underwriting county and state requirements before recording.
• Submit deeds to record electronically through E-record platform.
• If applicable prepare recording packages and mail them to business partners for recording.
• Coordinate resends redrafts and payment collection as necessary.
• Manage all county rejections in a timely manner.
• Assist with creation and mail out of confirmation letters for all completed and/or canceled contracts.
• Provides quality customer service to internal and external customers as needed.
• Manage several Customer facing email inboxes. Ensure owners/members received answers or guidance to all their questions.
• Provide high production totals while maintaining a low error percent.
• Works escalated requests received from internal sources within 24hrs of receipt.
• Performs other related duties as assigned.

To fulfill this role successfully you must possess the following minimum qualifications and experience:

• High School Diploma
• 1 years of experience in the banking real estate or title/deeding
• Excellent organizational skills with the ability to multi-task
• Proficient in MS Word Excel Power Point Outlook and Adobe Pro

Preferred Qualifications:

• 3 years of experience in the finance industry real estate dealings or handling title and deed documentation
• Experience within timeshare/vacation ownership

When you join Hilton Grand Vacations you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.